Thai Airways International Flight 311
Airbus A310-304 · Controlled flight into terrain in low visibility due to pilot error and ATC error
From Don Mueang International Airport (DMK) to Tribhuvan International Airport (KTM)
Event
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Accident
- Event fatalities
- 113 · all aircraft and ground
- Ground fatalities
- Unknown
- Occupants
- 113
- Survivors
- 0
- InjuriesFatal: death within 30 days. Serious: over 48 hours in hospital within a week, most broken bones, severe bleeding, nerve or organ damage, or serious burns. Minor: anything less. Glossary
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- Airline
Airbus A310-304
- Flight
- TG311
- Aircraft type
- Airbus A310
- Category
- Airplane · from aircraft type
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- HS-TID
- Operator
- Thai Airways International
- Onboard fatalities
- 113
- Route
- From Don Mueang International Airport (DMK)To Tribhuvan International Airport (KTM)
Cause areas
- Personnel issues › Psychological
- Personnel issues › Miscellaneous
- Environmental issues › Operating environment
- Organizational issues › Management
- Personnel issues › Task performance
From the investigation findings the Wikipedia article reports, sorted into the NTSB's cause areas with AI assistance.
Approximate · Coordinates from the Wikipedia article; not checked against an investigation report.
From the Wikipedia article
Thai Airways International Flight 311 (TG311/THA311) was a scheduled flight from Bangkok, Thailand's Don Mueang International Airport to Kathmandu, Nepal's Tribhuvan International Airport. On 31 July 1992, at 07:00:26 UTC (12:45:26 NST; 14:00:26 ICT), the Airbus A310 operating the route crashed into the side of a mountain 37 km north of Kathmandu, killing all 113 passengers and crew members on board. This was both the first hull loss and the first fatal accident involving the Airbus A310.
Accident
Flight 311 departed Bangkok at 10:30 local time (03:30 UTC). It was scheduled to arrive in Kathmandu at 12:55 Nepal Standard Time (07:10 UTC). After crossing into Nepalese airspace, the pilots contacted air traffic control (ATC) and were cleared for an instrument approach from the south called the "Sierra VOR circling approach" for Runway 20. Nepalese ATC at the time was not equipped with radar. The captain was evidently uncomfortable with this approach, as he did not want to fly so near to the higher northern mountain range and turn around in poor visibility.
Shortly after reporting the Sierra fix 10 km south of the Kathmandu VOR, the aircraft called ATC asking for a diversion to Calcutta, India, because of a "technical problem" (while attempting to extend the flaps, they had become stuck, making the steep descent into Kathmandu unsafe). Before ATC could reply, the flight rescinded their previous transmission; they retracted and re-extended the flaps properly. The flight was then cleared for a straight-in Sierra approach to Runway 02 and told to report leaving 9500 ft. The captain asked numerous times for the winds and visibility at the airport, but ATC merely told him that Runway 02 was available.
The captain asked four times for permission to turn left, but after receiving no firm reply to his requests, he announced that he was turning right and climbed the aircraft to flight level 200, intending to turn back to point Romeo and re-attempt the straight-in approach. The controller handling Flight 311 assumed from the flight's transmissions that the aircraft had called off the approach and was turning to the south, so he cleared the aircraft to 11500 ft, an altitude that would have been safe in the area south of the airport. The flight descended back to 11,500 ft, unintentionally went through a nearly 360° turn (rather than a 180-degree one to return to southern point Romeo), and passed over the airport northbound.
Seconds before impact, the ground proximity warning system (GPWS) activated, and sounded alarms warning the crew of the imminent collision with the mountains. First Officer Boonyayej warned Captain Suttimai and urged him to turn the aircraft around, but possibly due to his frustration from the communications with ATC, Suttimai erroneously stated the GPWS was just giving false reports. The aircraft crashed into a steep rock face in a remote area of the Langtang National Park at an altitude of 11500 ft and with a ground speed of 300 kn, killing all 113 people on board.
Investigation and cause
Investigation
Investigators from the Civil Aviation Authority of Nepal, Airbus Industrie, and the Transportation Safety Board of Canada (which assisted with technical details) determined that the aircraft had experienced a minor fault in the workings of the inboard trailing flaps just after the aircraft reached the Sierra reporting fix. Concerned that the complex approach into Kathmandu in instrument conditions would be difficult with malfunctioning flaps and frustrated by ATC and his first officer's inconclusive and weak answers to his questions, the captain decided to divert to Calcutta. The flaps suddenly began to work properly, but the captain was forced to resolve more aspects of the difficult approach himself due to his first officer's lack of initiative. Only after numerous extremely frustrating exchanges with ATC was the captain able to obtain adequate weather information for the airport, but by that time he had overflown Kathmandu and the aircraft was headed towards the Himalayas.
Nepalese authorities found that the probable causes of the accident were the captain and air traffic controller's loss of situational awareness; language and technical problems which caused the captain to experience frustration and a high workload; the first officer's lack of initiative and inconclusive answers to the captain's questions; the air traffic controller's inexperience, poor grasp of English, and reluctance to interfere with what he saw as piloting matters such as terrain separation; poor supervision of the inexperienced air traffic controller; Thai Airways International's failure to provide simulator training for the complex Kathmandu approach to its pilots; and improper use of the aircraft's flight management system.
While trekking up the Himalaya mountain to the crash site, a British investigator from Airbus, Gordon Corps (62), died due to altitude sickness. Corps had over 11,500 flight hours and was a senior test pilot for Airbus.
Text from the Wikipedia article “Thai Airways International Flight 311” (revision 1370676133, retrieved 2026-09-18) by its authors, under CC BY-SA 4.0. Extracted as plain text: references, tables, images and some sections are left out. Read the article
Sources
Wikipedia article: Thai Airways International Flight 311
- Revision
- 1370676133 · 2026-08-22 · retrieved 2026-09-18
- Wikidata
- Q4919790
- Licence
- Text CC BY-SA 4.0, by the article's authors; Wikidata CC0; town positions GeoNames (CC BY 4.0)
Where each value comes from
- Record
- Wikipedia article "Thai Airways International Flight 311" (page 7525937, revision 1370676133)
- Date
- Wikipedia infobox: date
- Place and country
- Wikipedia infobox: site
- Map position
- Wikipedia article coordinates
- Aircraft, operator and route
- Wikipedia infobox: aircraft type, registration, operator, origin and destination; route airports from the linked airport articles' Wikidata codes (OurAirports)
- Operation
- airline flight number in the infobox
- Fatalities
- Wikipedia infobox: aircraft fatalities
- Ground fatalities
- not stated in the Wikipedia infobox
- Summary
- Wikipedia infobox: summary
Source notes (1)
- Wikipedia · Facts from the Wikipedia article's infobox and coordinates, not checked against an investigation report. Independent review pending.