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American Airlines Flight 965

20 Dec 1995 · Guadalajara de Buga, Valle del Cauca, Colombia

Boeing 757–223 · Accident

From Miami International Airport (MIA) to Alfonso Bonilla Aragon International Airport (CLO)

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Event

NTSB case
DCA96RA020
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Unknown · led by another country; figures from NTSB notifications
Event fatalities
159 · all aircraft and ground
Ground fatalities
0
Occupants
163
Survivors
4
InjuriesFatal: death within 30 days. Serious: over 48 hours in hospital within a week, most broken bones, severe bleeding, nerve or organ damage, or serious burns. Minor: anything less. Glossary
4
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Not recorded

Boeing 757–223

Flight
AA965
Aircraft type
Boeing 757
Category
Airplane · from aircraft type
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N651AA
Onboard fatalities
159
Route
From Miami International Airport (MIA)To Alfonso Bonilla Aragon International Airport (CLO)
Aircraft age
Not recorded
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
Not recorded
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Not recorded
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
Not recorded

Cause areas

  • Personnel issues › Task performance
  • Personnel issues › Action/decision
  • Personnel issues › Psychological
  • Organizational issues › Development

From the investigation findings the Wikipedia article reports, sorted into the NTSB's cause areas with AI assistance.

Approximate · Coordinates from the Wikipedia article; not checked against an investigation report.

From the Wikipedia article

American Airlines Flight 965 was a regularly scheduled flight from Miami International Airport in Miami, Florida, to Alfonso Bonilla Aragón International Airport in Cali, Colombia. On December 20, 1995, the Boeing 757 flying this route crashed into a mountain in Buga, Colombia, around 9:40 pm local time killing 151 of the 155 passengers and all 8 crew members.

The Colombian Special Administrative Unit of Civil Aeronautics investigated the accident and determined it was caused by navigational errors by the flight crew.

Crash

Twelve seconds before the plane hit the mountain, named El Diluvio (the Deluge), the ground proximity warning system (GPWS) activated, announcing an imminent terrain collision and sounding an alarm. Within a second of this warning, the first officer disengaged the autopilot, and the captain attempted to climb clear of the mountain. Within two seconds of the warning, take-off power was selected, and in the next second, pitch was increased to 20.6° upwards, causing activation of the stick shaker. The stick shaker mechanically vibrates the control yoke (the "stick") to warn the flight crew of an imminent aerodynamic stall.

When take-off power was selected, neither pilot had remembered to disengage the previously deployed speed brakes, which were fully extended and significantly reduced the rate of climb. At 9:41:28 pm EST, the aircraft struck trees at about 8920 ft above mean sea level on the east side of the 9000 ft mountain. The last record on the flight data recorder indicated that the plane was flying at 187 kn and with a pitch altitude of almost 28°. The crash was 9.7 km south of Tulua VOR and 28 km north of the approach end of runway 19 at Alfonso Bonilla Aragon International Airport. The aircraft impacted near the summit, with most of wreckage clearing the mountain and falling on the opposite side.

Five passengers, all seated within two rows of each other, survived the initial impact, but one died two days later of his injuries. In addition to the four human survivors, a dog, which had been in a carrier in the cargo hold at the time of the crash, survived the accident.

Investigation and cause

Investigation

The crash was investigated by the Special Administrative Unit of Civil Aeronautics (Aeronáutica Civil) of the Republic of Colombia, with assistance from the US National Transportation Safety Board (NTSB), as well as other parties, including the US Federal Aviation Administration, Allied Pilots Association, American Airlines, Boeing Commercial Airplane Group, and Rolls-Royce Engines.

The investigations revealed that neither the Boeing fixed-base simulator nor the flight management system simulator could be backdriven with the data obtained directly from the accident airplane's flight data recorder (FDR). Because the 757 flight simulators could not be backdriven during the tests, whether the airplane would have missed the mountain/tree tops if the speedbrakes had been retracted during the climb attempt could not be determined with precision, but the final report stated that if the flightcrew had retracted the speedbrakes one second after initiating the escape maneuver, the airplane could have been climbing through a position that was 150 ft above the initial impact point. Because the airplane would have continued to climb and had the potential to increase its rate of climb, it might well have cleared the trees at the top of the mountain.

The Civil Aeronautics prepared a final report of its investigation in September 1996, which was released through the US NTSB.

In its report, the Civil Aeronautics determined these probable causes of the accident:

The flight crew's failure to adequately plan and execute the approach to runway 19 at SKCL and their inadequate use of automation

Failure of the flight crew to discontinue the approach into Cali, despite numerous cues alerting them of the inadvisability of continuing the approach

The lack of situational awareness of the flight crew regarding vertical navigation, proximity to terrain, and the relative location of critical radio aids

Failure of the flight crew to revert to basic radio navigation at the time when the flight management system-assisted navigation became confusing and demanded an excessive workload in a critical phase of the flight

In addition, the Civil Aeronautics determined that these factors contributed to the accident:

The flight crew's ongoing efforts to expedite their approach and landing to avoid potential delays

The flight crew's execution of the ground proximity warning system escape maneuver while the speedbrakes remained deployed

FMS logic that dropped all intermediate fixes from the display(s) in the event of execution of a direct routing

FMS-generated navigational information that used a different naming convention from that published in navigational charts

The Civil Aeronautics'''s report also included a variety of safety-related recommendations to the involved parties (number of individual recommendations in parentheses):

International Civil Aviation Organization (3)

American Airlines (2)

Investigators later labeled the accident a nonsurvivable event, citing the impact forces and subsequent destruction of the aircraft.

Rachel L. Swarns of The New York Times reported that within the United States, after people learned of the status of the flight, "mourning was most keenly concentrated yesterday in the larger Colombian communities" in the East Coast.

Scavengers took engine thrust reversers, cockpit avionics, and other components from the crashed 757, using Colombian military and private helicopters to go to and from the crash site. Many of the stolen components reappeared as unapproved aircraft parts on the black market in Greater Miami parts brokers. In response, the airline published a 14-page list stating all of the parts missing from the crashed aircraft. The list included the serial numbers of all of the parts.

In 1997, US District Judge Stanley Marcus ruled that the pilots had committed "willful misconduct"; the ruling applied to American Airlines, which represented the dead pilots. The judge's ruling was subsequently reversed in June 1999 by the Eleventh Circuit Court of Appeals, which also overturned the jury verdict and declared that the judge in the case was wrong in issuing a finding of fault with the pilots, a role which should have been reserved for the jury only.

American Airlines settled numerous lawsuits brought against it by the families of the victims of the accident. American Airlines filed a "third-party complaint" lawsuit for contribution against Jeppesen and Honeywell, which made the navigation computer database and failed to include the coordinates of Rozo under the identifier "R"; the case went to trial in United States District Court for the Southern District of Florida in Miami. At the trial, American Airlines admitted that it bore some legal responsibility for the accident. Honeywell and Jeppesen each contended that they had no legal responsibility for the accident. In June 2000, the jury found that Jeppesen was 30% at fault for the crash, Honeywell was 10% at fault, and American Airlines was 60% at fault.

An enhanced ground proximity warning system (EGPWS) that could have prevented the accident by providing earlier warning of impending terrain was introduced in 1996.

All US-registered turbine-powered aircraft capable of carrying more than six passengers built since 2002 are required to have an advanced terrain awareness and warning system.

As of July 2024, American Airlines continues to operate the Miami–Cali route, as American Airlines Flight 919 and American Airlines Flight 921, both operated by Boeing 737 MAX 8 aircraft.

Paris Kanellakis, a computer scientist at Brown University, died with his wife and two children.

Benny Ramírez, an insurance agent, a former professional wrestler and a former National Wrestling Alliance (NWA) Texas Heavyweight Champion and NWA International Tag Team Championship, whose wrestling career spanned from 1959 to 1983. Ramírez, along with his wife and youngest child, were passengers on the flight. He and his wife perished in the crash. Their child was one of the four survivors.

Francisco Ferré Malaussena, son of former Miami mayor Maurice A. Ferré, his wife and son all perished in the crash.

The US government encountered difficulty while trying to distinguish Americans from non-Americans, as many passengers held dual citizenships.

The events of Flight 965 were featured in "Lost", a season-two (2005) episode of the Canadian TV series Mayday (called Air Emergency and Air Disasters in the US and Air Crash Investigation in the UK and elsewhere around the world). The episode was broadcast with the title "Crash on the Mountain" in the United Kingdom, Australia, and Asia.

The accident was covered in episode Fatal turn on Youtube channel Mentour Pilot, ran by former Ryanair training and line-check captain Petter Hörnfeldt

The accident was also featured on Why Planes Crash on MSNBC, in a 2015 episode titled "Sudden Impact".

A documentary film released in 2021, American 965, directed and produced by a former British Airways captain with Fact Not Fiction Films, suggests a different possible cause for the accident.Outlook, a BBC World Service radio program, had an episode titled "The Father and Daughter Finding Closure After a Plane Crash", which consisted of interviews with two of the survivors of the crash.

The accident is featured prominently in the 2011 novel The Sound of Things Falling by Colombian author Juan Gabriel Vasquez.

In a 2022 episode of the podcast Other People's Lives, survivor Michelle Dussan is interviewed.

It was featured as one of the instances where cockpit miscommunication correlated with an accident in the HBO's TV series The Rehearsal.See also

Aloha IslandAir Flight 1712

Santa Bárbara Airlines Flight 518

Trigana Air Flight 267

Special Administrative Unit of Civil Aeronautics

Final Accident Report – AA965

Text version of final report – Prepared for the World Wide Web by Peter Ladkin of Bielefeld University (Alt, Alt #2, Archive, Archive of Alt #2 Alt Archive)

Appendices – The people who prepared them for the World Wide Web used Deskscan II to scan photocopies of them

Final Accident Report – AA965 (Archive, Alt Archive) – Translation by Captain José Bestene Mattar and Maria Isabel Bobrez Orozco

"At least four of 164 passengers survive U.S. jet crash in Colombia," CNN Zarrella, John. "Tearful relatives head to Colombia," CNN. December 22, 1995.

"More survivors pulled from wreckage of U.S. jet," CNN. December 21, 1995.

Dewar, Steuart. "Brown professor, wife, 2 children killed in crash" (Archive). Associated Press, posted at Brown University.

BBC Horizon Program interviewing Mercedes Ramirez Johnson, a survivor of AA flight 965

CNN Evening News for Friday, 22 December 1995 Headline: Colombia / American Airlines Plane Crash Vanderbilt University Television Archive

Mercedes Ramirez Johnson website

Mercer, Pamela. "Pair Who Survived a Crash Relieved to Be on Home Soil." The New York Times''. May 19, 1996.

Piamba Cortes v. American Airlines Inc. (Archive)

B757 Cali Accident in the Compendium of Computer-Related Incidents with Commercial Aircraft including a copy of the Colombian accident report.

Cockpit voice recording transcript

Text from the Wikipedia article “American Airlines Flight 965” (revision 1374363639, retrieved 2026-09-18) by its authors, under CC BY-SA 4.0. Extracted as plain text: references, tables, images and some sections are left out. Read the article

Sources

Wikipedia article: American Airlines Flight 965
Article
American Airlines Flight 965
Revision
1374363639 · 2026-09-11 · retrieved 2026-09-18
Wikidata
Q941612
Licence
Text CC BY-SA 4.0, by the article's authors; Wikidata CC0; town positions GeoNames (CC BY 4.0)
NTSB record DCA96RA020
Event ID
20001207X04990
Case number
DCA96RA020
Dataset
historical-pre2008
Source SHA-256
89e2df6d848e7ab3b42e7d7c7a03ff403303057a26ca04c95b3ea67201c3ce74
Where each value comes from
Record
Wikipedia article "American Airlines Flight 965" (page 417730, revision 1374363639); merged with NTSB case DCA96RA020 (events / aircraft)
Date
Wikipedia infobox: date
Place and country
Wikipedia infobox: site
Map position
Wikipedia: Wikipedia article coordinates
Aircraft, operator and route
Wikipedia infobox: aircraft type, registration, operator, origin and destination; route airports from the linked airport articles' Wikidata codes (OurAirports); gaps and aircraft details from NTSB record DCA96RA020
Operation
airline flight number in the infobox
Fatalities
Reviewed (2026-09-19): Aeronautica Civil de Colombia final report (AA965, section 1.2 Injuries to Persons: fatal 2 flight crew, 6 cabin crew, 151 passengers = 159); ASN agrees (159 of 163), https://skybrary.aero/sites/default/files/bookshelf/1056.pdf
Ground fatalities
Reviewed (2026-09-19): Aeronautica Civil de Colombia final report (AA965, section 1.2 Injuries to Persons: fatal 2 flight crew, 6 cabin crew, 151 passengers = 159); ASN agrees (159 of 163), https://skybrary.aero/sites/default/files/bookshelf/1056.pdf
Summary
Wikipedia infobox: summary
Source notes (3)
  • One occurrence in two sources, merged: the Wikipedia article "American Airlines Flight 965" and NTSB case DCA96RA020, matched by the same aircraft registration and date. For this event outside the United States Wikipedia's values are used where the two differ; each value names its source.
  • Death toll settled: the NTSB record (DCA96RA020) gives 160 and the Wikipedia article 159; Aeronautica Civil de Colombia final report (AA965, section 1.2 Injuries to Persons: fatal 2 flight crew, 6 cabin crew, 151 passengers = 159); ASN agrees (159 of 163) gives 159. The final report counts 159 dead, including one of the five passengers who survived the impact and died later in hospital. Four passengers survived. The NTSB notification figure of 160 is an error.
  • Filled from the NTSB case API where the bulk record had no value: local date. Values present in the bulk record are kept.