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JetBlue Flight 191

27 Mar 2012 · Near Rick Husband Amarillo International Airport, Amarillo, Texas, United States

Airbus A320-232 · In-flight crew incident followed by aircraft diversion

From John F. Kennedy International Airport (JFK) to Harry Reid International Airport (LAS)

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Event

Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Incident
Event fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
Occupants
135
Survivors
135
InjuriesFatal: death within 30 days. Serious: over 48 hours in hospital within a week, most broken bones, severe bleeding, nerve or organ damage, or serious burns. Minor: anything less. Glossary
1
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline

Airbus A320-232

Flight
B6191
Aircraft type
Airbus A320
Category
Airplane · from aircraft type
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N796JB
Operator
JetBlue
Onboard fatalities
0
Route
From John F. Kennedy International Airport (JFK)To Harry Reid International Airport (LAS)

Approximate · Coordinates from the Wikipedia article; not checked against an investigation report.

From the Wikipedia article

JetBlue Flight 191 was a scheduled domestic commercial passenger flight from New York to Las Vegas, United States. On March 27, 2012, the Airbus A320 serving the route diverted to Amarillo, Texas, after the captain, suffering from an apparent mental breakdown, started behaving erratically and making increasingly incoherent and disturbing statements, prompting the first officer to lock him out of the cockpit and ask the passengers and crew to restrain him. There were no fatalities.

Incident

JetBlue Flight 191 had departed John F. Kennedy International Airport in New York City and was en route to McCarran International Airport in Las Vegas when Captain Clayton Osbon (49) started acting erratically and ranting about terrorists and the September 11 attacks, apparently suffering from an unspecified mental breakdown. First Officer Jason Dowd (41) grew concerned when Osbon made comments such as "We need to take a leap of faith", "We're not going to Vegas", and "I can't be held responsible when this plane crashes." Osbon began giving what the first officer described as a sermon. Dowd became extremely concerned as Osbon's behaviour on the flight deck became more erratic and unusual; dimming his primary flight display, engine instruments and navigation display to the point they were almost totally switched off and unusable, yelling at air traffic controllers on frequency ordering them to be quiet, and admonishing Dowd for communicating with the "outside" when he responded to a concerned call from ATC.

Realizing Osbon was unfit for duty, Dowd suggested summoning a fellow off duty JetBlue captain, who was seated in the passenger cabin, to the cockpit. Osbon ignored him in response. A few seconds later, Osbon abruptly leapt from his seat, opened the cockpit door and ran into the forward lavatory, alarming the flight attendants as he wasn't following JetBlue protocol for pilots when leaving the cockpit. While Osbon was in the lavatory, Dowd requested the flight attendants summon the off duty pilot to the cockpit to assist him. When Osbon emerged from the lavatory, he was met by two alarmed flight attendants who asked if he was okay. Osbon then became aggressive, pushing the flight attendants aside and attempting to re-enter the cockpit, but was unable to do so as Dowd had completely locked the door, also preventing Osbon from gaining access to the flight deck using the emergency door code. Agitated that he was no longer able to enter the cockpit, Osbon stopped to speak to the flight attendants, where he mentioned "150 souls on board" several times.

He then walked through the cabin, stopping halfway to accost a male passenger and asked if he "had a problem with him [Osbon]". As he reached the back of the cabin, Osbon suddenly sprinted back to the cockpit door in a rage and began shouting to passengers about Jesus, Al-Qaeda, countries in the Middle East, and a possible bomb on board. He attempted to enter the cockpit several times, but was unsuccessful. Upon hearing Osbon trying to open the door, Dowd picked up the public address system and ordered passengers and flight attendants to restrain the captain. The four flight attendants on board and several passengers overpowered Osbon, where they pinned him to the galley floor and restrained him using seatbelt extenders.

An off-duty JetBlue pilot who was travelling as a passenger joined Dowd in the cockpit, and the plane landed about 20 minutes later at Rick Husband Amarillo International Airport in Amarillo, Texas. Osbon received medical treatment from Northwest Texas Healthcare System. He was arrested and charged with "interference with a flight crew."

The 49-year-old Osbon was suspended from work after being with JetBlue for 12 years. He had attended Carnegie Mellon University and graduated in 1987 from Nathaniel Hawthorne College, an aeronautics and aviation college located in New Hampshire.

Investigation and cause

Causes of illness

The cause of Osbon's mental breakdown remains unknown. Possibilities suggested included the onset of a psychotic disorder, a neurological event that compromised his brain function, or intoxication due to medication. In his March 2015 lawsuit against JetBlue, Osbon claimed the incident was caused by a complex partial brain seizure.

Text from the Wikipedia article “JetBlue Flight 191” (revision 1339296412, retrieved 2026-09-18) by its authors, under CC BY-SA 4.0. Extracted as plain text: references, tables, images and some sections are left out. Read the article

Sources

Wikipedia article: JetBlue Flight 191
Article
JetBlue Flight 191
Revision
1339296412 · 2026-02-19 · retrieved 2026-09-18
Wikidata
Q12487849
Licence
Text CC BY-SA 4.0, by the article's authors; Wikidata CC0; town positions GeoNames (CC BY 4.0)
Where each value comes from
Record
Wikipedia article "JetBlue Flight 191" (page 35245440, revision 1339296412)
Date
Wikipedia infobox: date
Place and country
Wikipedia infobox: site
Map position
Wikipedia article coordinates
Aircraft, operator and route
Wikipedia infobox: aircraft type, registration, operator, origin and destination; route airports from the linked airport articles' Wikidata codes (OurAirports)
Operation
airline flight number in the infobox
Fatalities
Wikipedia infobox: aircraft fatalities
Ground fatalities
not stated in the Wikipedia infobox
Summary
Wikipedia infobox: summary
Source notes (1)
  • Wikipedia · Facts from the Wikipedia article's infobox and coordinates, not checked against an investigation report. Independent review pending.