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Envoy Air Flight 4028

29 Nov 2025 · Chicago, IL, United States

Embraer S A ERJ 170-200 LR and United Airlines Airbus A320-232 · Accident: ground collision while taxiing

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Narrative check · The NTSB narrative appears to contradict this record's aircraft involved. Values are shown as recorded, not corrected; compare with the narrative.

Event

NTSB case
DCA26LA047
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
0
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Instrument Meteorological Cond

Aircraft 1 · Embraer S A ERJ 170-200 LR

Aircraft type
Embraer ERJ-170
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N317TB
Operator
Envoy Air
Onboard fatalities
Unknown
Route
From not recordedTo Northwest Arkansas National Airport (KXNA), Fayetteville, AR
Aircraft age
About 1 year (built 2024)
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
Taxi · to runway
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Ground collision
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
Substantial

Aircraft 2 · Airbus A320-232

Aircraft type
Airbus A320
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N490UA
Onboard fatalities
Unknown
Route
From Gerald R. Ford International Airport (KGRR), Grand Rapids, MITo Chicago O'Hare International Airport (ORD), Chicago, IL
Aircraft age
About 23 years (built 2002)
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
Taxi · from runway
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Ground collision
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
Minor

Cause areas

  • Environmental issues › Conditions/weather/phenomena
  • Personnel issues › Psychological

Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.

NTSB narrative

The accident occurred when the left wingtip of United Airlines flight 2333 (UA2333), N480UA, an Airbus A320-232 collided with the right horizontal stabilizer and elevator of Envoy Airlines flight 4028 (ENY4028), N317TB, an Embraer ERJ-175 (which was stationary) while taxiing to the gate after landing at Chicago O’Hare International Airport (ORD), Chicago, Illinois. There were no reported injuries to passengers or crew on either airplane. ENY4028 sustained substantial damage to its elevator and horizontal stabilizer (Figure 1) and UA2333 sustained minor damage to its left winglet.

Figure 1. Left photo shows damage to ENY4028 right horizontal stabilizer and the right photo shows the damaged right elevator. (Source: Envoy Airlines) Statements from the Envoy Airlines flight crew indicated that ORD was experiencing a winter weather storm with heavy snow falling for several hours and the taxiways were covered in snow making the taxi center lines difficult to see. Statements from the United Airlines flight crew also indicated that the taxiways were completely snow-covered, obscuring centerlines, taxiway edges, and several taxiway signs.

According to the Envoy Airlines flight crew, flight ENY4028 conducted a single-engine taxi from gate L20 to runway 9R with engine No. 1 (left) operating, and auxiliary power unit (APU) in use. The airplane was taxiing northbound on taxiway U, when the flight crew attempted to turn the airplane left onto taxiway K. As the airplane started the left turn, it began to skid. The captain applied the brakes to prevent further movement and asked the first officer (FO) to start the No. 2 (right) engine in an attempt to regain control. While the FO started the engine, the captain informed air traffic control (ATC) of their situation and requested and received approval to remain stopped while they attempted to reposition the aircraft. Shortly thereafter, the flight crew felt the airplane being struck by an external object, and the nose moved from right to left about 5°. The FO looked to the right and observed a United Airlines Airbus that had just taxied behind them and continued forward.

According to statements from the United Airlines flight crew, they conducted an uneventful landing on runway 9C and proceeded to taxi toward gate C26, with reported visibility of ¼ mile with heavy snowfall. Once northbound on taxiway U, they observed ENY4028 attempting to make a left turn onto taxiway K. During the turn, the airplane appeared to slide slightly before continuing forward and then stopping. The flight crew elected to hold their position initially since ENY4028 appeared to partially block their path.

Once they were stationary, the captain visually cleared the left side of the airplane, and the FO visually cleared the right side of the airplane, and a sidestep maneuver was performed. The FO indicted that he verified verbally with the captain that they had clearance around the ENY4028. The captain confirmed. The flight crew indicated that they taxied forward at a very slow speed due to the restricted visibility and degraded taxiway conditions, closely monitoring the left wingtip for clearance. They observed their left wing pass the tailpipe of ENY4028 without issue. Shortly thereafter, they experienced a slight vibration. Their initial assessment was that they may have run over accumulated snow or debris on the taxiway, so they continued toward the gate.

Ground control advised UA2333 that another airplane reported possible contact with them from behind and asked whether they had noticed anything. UA2333’s flight crew advised ground control of experiencing a vibration. They asked ground control whether they preferred they stop or continue to the gate and were instructed to continue and advise of any observed damage. They arrived at the gate, deplaned normally, immediately contacted maintenance, and wrote an entry into the logbook. After the flight crew walked outside, they noticed the lower left winglet was damaged.

The automated weather reported at ORD at 1424 included visibility of ¼ statute mile in heavy snow and freezing fog.

The impact between UA2333 left winglet and ENY4028 tail resulted in a fractured winglet for UA2333 and damage to the ENY4028 right horizontal stabilizer and elevator. ENY4028’s elevator sustained a fractured tip cap and deformation to the trailing edge outboard end. ENY4028’s right horizontal stabilizer had a puncture about 20 inches long by 4 inches wide with fracture damage and deformation to the skin, 3 stringers and 1 rib. This damage adversely affected the structural strength and flight characteristics requiring a major repair or replacement and was considered substantial. The damage to the UAL2333 left winglet was considered minor.

Probable cause

United Airlines flight crew’s failure to maintain adequate clearance from the parked Envoy Airlines airplane while taxiing in winter weather conditions.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record DCA26LA047
Event ID
20251201202083
Case number
DCA26LA047
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: investigation status, cause areas. Values present in the bulk record are kept.
  • The date is the local date, which is the same as the UTC date the NTSB stores.
  • API snapshot SHA-256: 504d00e3ee5703ec25035c240d7acf7ab02cc42f1f7bd3dca5f7d0133d993e8c; retrieved 2026-09-13T18:51:23.984Z.