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American Airlines Flight 2760

21 Aug 2021 · Chicago, IL, United States

Airbus 319-132 · Accident: turbulence encounter en route

From San Antonio International Airport (SAT) to Chicago O'Hare International Airport (ORD)

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Event

NTSB case
DCA21LA209
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
Event fatalities
Unknown
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Airbus 319-132

Aircraft type
Airbus 319
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N806AW
Onboard fatalities
Unknown
Route
From San Antonio International Airport (SAT), San Antonio, TXTo Chicago O'Hare International Airport (ORD), Chicago, IL
Aircraft age
Not recorded
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
En route · descent
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Turbulence encounter
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
None

Cause areas

  • Environmental issues › Conditions/weather/phenomena

Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.

NTSB narrative

American Airlines flight 2760 encountered turbulence while descending through 7,000 ft to land at Chicago O’Hare International Airport (ORD), Chicago, Illinois, and a flight attendant fractured her kneecap.

The captain was the pilot flying and the first officer was monitoring. The flight was in day visual meteorological conditions (VMC), and the weather radar was on, with no signs of convective activity ahead. The captain made the announcement to the cabin crew to prepare for landing and the seatbelt sign was illuminated. The flight crew stated that ATC informed them that between HIHRY and RINNO intersections there were reports of moderate turbulence. The captain called the No. 1 flight attendant to inform her that in five minutes there was the possibility of turbulence, “likely moderate chop”, and for her to inform the rest of the cabin crew. At 7000 ft the flight encountered about 2 to 3 brief moments of moderate turbulence, but the remainder of the flight was smooth. While taxiing to the gate the flight crew was informed that the No. 1 flight attendant, who had been walking through the aisle to prepare for landing, had fallen to her knees because of the turbulence. The flight attendant was taken to the hospital where she was diagnosed with a fractured kneecap.

Probable cause

An encounter with clear air turbulence.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record DCA21LA209
Event ID
20210826103756
Case number
DCA21LA209
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: investigation status, cause areas, damage. Values present in the bulk record are kept.
  • The date is the local date, which is the same as the UTC date the NTSB stores.
  • API snapshot SHA-256: de1b8a63d98e6fd2f27c05932cac32e7dfb2290b89a13ca86b3a31675e9f2896; retrieved 2026-09-16T14:27:25.213Z.