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Delta Air Lines Flight 278

4 Dec 2018 · SUNNS intersection, Osaka, Japan

Boeing 767 332 · Accident: turbulence encounter en route

From Kansai International Airport (RJBB) to Daniel K. Inouye International Airport (PHNL)

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Event

NTSB case
DCA19CA034
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Unknown

Boeing 767 332

Aircraft type
Boeing 767
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N193DN
Onboard fatalities
Unknown
Route
From Kansai International Airport (RJBB), OsakaTo Daniel K. Inouye International Airport (PHNL), Honolulu, HI
Aircraft age
About 21 years (built 1997)
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
En route · cruise
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Turbulence encounter
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
None

Cause areas

  • Environmental issues › Conditions/weather/phenomena

Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.

NTSB narrative

On December 4, 2018, about 2130 Japan standard time, Delta Air Lines flight 278, N193DN, a Boeing 767-300ER, encountered severe turbulence during cruise. Of the 95 passengers and crew onboard, one flight attendant received serious injuries and two flight attendants received minor injuries. The airplane was not damaged. The regularly scheduled international passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from Kansai International Airport (RJBB), Osaka, Japan, to Honolulu International Airport (PHNL), Honolulu, Hawaii. The first officer was the pilot flying, and the captain was pilot monitoring. According to the captain, the flight had experienced continuous light turbulence during the climb. Upon reaching FL350, in the moonless night, and in smooth air, the captain said that he deactivated the seat belt sign, and released the flight attendants to begin cabin service, while also giving a precautionary notice on the interphone to remain seated with the seatbelts fastened as much as possible. He added that the weather radar was set with the Gain on AUTO, and it was depicting green radar returns on its display. He said that they were approaching SUNNS intersection and noted that the radar showed a light green return. He said he discussed it with the first officer, and they both agreed to request a turn and a climb to avoid the depicted weather. After clearance was given to make the turn, the captain said that he turned the seatbelt sign ON, and made an announcement for everyone, including the flight attendants, to be seated. As the flight made the course deviation to avoid the weather, the captain indicated that the radar gave more definition in its depiction, and the lightning illumination emanating from the cloud showed that the cloud extended about 1,000 feet above their flight level, so they continued the turn to remain outside the green weather return depiction. He said that the radar depiction suddenly showed a faint dot of red at its center, and at that time the ride went immediately from smooth to severe turbulence, without any intervening intermediate intensities being noted. He said the airplane climbed about a few hundred feet and a momentary engine indicating and crew alerting system (EICAS) overspeed message occurred. He further stated that the turbulence came in two waves, and it lasted less than 30 seconds. The airplane then recovered back to FL350, and light chop continued. During the turbulence encounter, the flight attendants were in the middle of meal service. As a result, two flight attendants sustained minor injuries and one flight attendant fractured an ankle.

Probable cause

The airplane’s encounter with severe turbulence.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record DCA19CA034
Event ID
20181206X81036
Case number
DCA19CA034
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (5)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: investigation status, coordinates, cause areas, damage. Values present in the bulk record are kept.
  • The date is the local date, which is the same as the UTC date the NTSB stores.
  • API snapshot SHA-256: 8ec4e73cc2c1c7ba15dfc8a0da819bb35639e49c877a2fecc57e687eaead0fec; retrieved 2026-09-16T08:28:52.100Z.
  • Corrected after a review of the NTSB narrative, which states these values explicitly: destination. Narrative gives the destination as Honolulu International Airport (PHNL); KHNO is not a valid airport code.