Delta Air Lines Flight 2121
McDonnell Douglas MD 90-30 · Accident: turbulence encounter on approach
From Hartsfield Jackson Atlanta International Airport (ATL) to El Paso International Airport (ELP)
Event
- NTSB case
- DCA17CA194
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Accident
- InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
- Completed
- API-reported fatalities
- 0 · all aircraft and ground
- Ground fatalities
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- Airline
- WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
- Visual Meteorological Cond
McDonnell Douglas MD 90-30
- Aircraft type
- McDonnell Douglas MD-90
- Category
- Airplane
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- N938DN
- Operator
- Delta Air Lines
- Onboard fatalities
- Unknown
- Route
- From Hartsfield Jackson Atlanta International Airport (ATL), Atlanta, GATo El Paso International Airport (ELP), El Paso, TX
- Aircraft age
- About 22 years (built 1995)
- Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
- Part 121: Air Carrier
- Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
- Approach
- Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
- Turbulence encounter
- DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
- None
Cause areas
- Environmental issues › Conditions/weather/phenomena
Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.
NTSB narrative
On September 4, 2017 at about1531 central daylight time, Delta Air Lines flight 2121, a Boeing MD-90, N938DN, encountered turbulence during final approach into El Paso International Airport (ELP), El Paso, Texas. Of the 143 passengers and crew onboard, one flight attendant sustained serious injuries. The flight was operating under 14 CFR Part 121 as a regularly scheduled passenger flight from Atlanta Hartsfield-Jackson International Airport (ATL), Atlanta, Georgia, to ELP.
According to the operator, while on approach the flight crew completed the cabin notification and turned the seatbelt sign on. While one of the flight attendants was performing final safety checks and walking to her jumpseat, the airplane encountered turbulence, resulting in the flight attendant hitting her head on the overhead bin. The flight attendant continued to her seat for the remainder of the approach and landing. The flight crew was notified of the event during taxi and they requested paramedics meet the flight at the gate. The flight attendant was transported to the hospital where she was diagnosed with head injuries and admitted for observation.
Probable cause
an inadvertent encounter with turbulence.
Verbatim NTSB analysis and probable cause from the NTSB dataset
Sources
NTSB record DCA17CA194
- Event ID
- 20170911X34051
- Case number
- DCA17CA194
- Dataset
- full-current
- Source SHA-256
- 5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
- Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
- Filled from the NTSB case API where the bulk record had no value: investigation status, damage. Values present in the bulk record are kept.
- The date is the local date, which is the same as the UTC date the NTSB stores.
- API snapshot SHA-256: 0711ba916da19f08dcfb160c2f705602e01be045fdd00a9a852cd909d2f6b652; retrieved 2026-09-16T05:49:28.647Z.