Shuttle America Embraer-Empresa Brasileira de ERJ 170-200 LR accident
Embraer-Empresa Brasileira de ERJ 170-200 LR · Accident: cabin safety event before flight
From LaGuardia Airport (KLGA) to Charlotte Douglas International Airport (KCLT)
Event
- NTSB case
- DCA13CA090
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Accident
- InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
- Completed
- API-reported fatalities
- 0 · all aircraft and ground
- Ground fatalities
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- Airline
- WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
- Visual Meteorological Cond
Embraer-Empresa Brasileira de ERJ 170-200 LR
- Aircraft type
- Embraer ERJ-170
- Category
- Airplane
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- N208JQ
- Operator
- Shuttle America
- Onboard fatalities
- Unknown
- Route
- From LaGuardia Airport (KLGA), Flushing, NYTo Charlotte Douglas International Airport (KCLT), Charlotte, NC
- Aircraft age
- Not recorded
- Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
- Part 121: Air Carrier
- Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
- Prior to flight
- Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
- Cabin safety event
- DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
- None
Cause areas
- Personnel issues › Task performance
Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.
NTSB narrative
According to flight attendant (FA) statements, as passenger boarding commenced, the B FA was pushing two galley carts simultaneously from the forward cabin to the rear of the airplane to assist with catering services. The B FA stated that the second cart stalled as it was being maneuvered over a transition strip between the carpeted cabin floor and the rubber matting floor in the aft galley and the cart tipped over onto her left foot.
The FA was transported to a hospital for evaluation but due to excessive swelling, the extent of injury could not be determined. X-rays taken during a follow up visit indicated the FA had sustained a left foot fracture.
Probable cause
The flight attendant's decision to move two galley carts simultaneously that resulted in the second cart tipping over onto her foot.
Verbatim NTSB analysis and probable cause from the NTSB dataset
Sources
NTSB record DCA13CA090
- Event ID
- 20130515X53650
- Case number
- DCA13CA090
- Dataset
- full-current
- Source SHA-256
- 5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
- Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
- Filled from the NTSB case API where the bulk record had no value: investigation status, damage. Values present in the bulk record are kept.
- The date is the local date, which is the same as the UTC date the NTSB stores.
- API snapshot SHA-256: 016a58b97c7552bbc86fbdedbe9be1d18bd27b27e4fd91eadcb2297d3526a0cb; retrieved 2026-09-15T21:34:18.343Z.