FLIGHT FINDINGSAVIATION OCCURRENCE MAP
Back to map

Delta Air Lines Flight 186

7 Sept 2009 · St. Johns, Canada

Boeing 767 432ER · Incident: electrical system malfunction/failure en route

From John F. Kennedy International Airport (JFK) to Venice Marco Polo Airport (VCE)

Report a problem

Event

NTSB case
ENG09IA016
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Incident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
Event fatalities
Unknown
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Unknown

Boeing 767 432ER

Aircraft type
Boeing 767
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N840MH
Onboard fatalities
Unknown
Route
From John F. Kennedy International Airport (JFK), NEW YORK, NYTo Venice Marco Polo Airport (VCE), Venice
Aircraft age
About 8 years (built 2001)
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
En route · cruise
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Electrical system malfunction/failure
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
Minor

Cause areas

  • Aircraft › Aircraft systems

Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.

NTSB narrative

The Delta Airlines 767 was two hours enroute from John F. Kennedy International Airport (JFK) to Venice Marco Polo Airport (VCE), when the cabin lights flickered, the passenger address system was intermittent and then inop, the left side oxygen masks deployed and a sulphur smell was observed, but no smoke. The flight diverted to ATL and landed without incident.

Examination of the area above the forward lavatory on the left side revealed fractured wires, sooted equipment, and chafed structure. Drawings showed the wire bundle was incorrectly routed. These findings indicated that the incorrect routing allowed the wires to chafe over time. This chafe eventually exposed the conductor(s) and either two wires or a wire to grounded structure resulted in a electrical short with arcing.

A review of the wire functions within the bundle showed wires related to oxygen system, passenger address system, and lavatory power. This is consistent with the reported anomalies.

Probable cause

Incorrect installation of a wire bundle, which contained wires for oxygen system, passenger address system and lavatory power, led to chafing of the wires on structure. The chafing eventually exposed the wire conductors and resulted in electrical arcing, malfunction of the affected systems and a sulfur odor.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record ENG09IA016
Event ID
20090910X95942
Case number
ENG09IA016
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: local date, investigation status. Values present in the bulk record are kept.
  • The date is the local date; the NTSB stores the UTC date 2009-09-08.
  • API snapshot SHA-256: d7d69ca1d2b5fdd394459a7f62eb46b76c626b8ac54b319615b624e7b7a50c2a; retrieved 2026-09-15T12:58:12.437Z.