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Horizon Air Flight 2573

29 May 1996 · Billings, MT, United States

Dornier 328 · Incident: airframe, component or system failure en route

From Billings Logan International Airport (BIL) to Spokane International Airport (GEG)

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Event

NTSB case
SEA96IA104
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Incident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
0
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Dornier 328

Aircraft type
Dornier 328
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N336PH
Operator
Horizon Air
Onboard fatalities
Unknown
Route
From Billings Logan International Airport (BIL), MTTo Spokane International Airport (GEG), Spokane, WA
Aircraft age
Not recorded
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
En route · climb to cruise
First occurrenceThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Airframe, component or system failure
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
None

Cause areas

  • Flt control syst, elevator trim/tab control › Foreign material/substance
  • Flt control syst, elevator trim/tab control › Frozen

Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.

NTSB narrative

The crew lost elevator trim after leveling at flight level (FL) 310, and they had to hold continuous control pressure to maintain level flight. Total air temperature was -50 degrees C at altitude. The captain elected to continue flight to the destination. Normal elevator trim operation was regained as the aircraft descended through 16,000 feet on its approach (total air temperature -7 degrees C); the flight subsequently landed without further incident. Postflight inspections of the elevator trim actuators by FAA inspectors revealed paint overspray on the elevator trim actuator push rods, scoring and corrosion on the push rods, and white desiccant windows on the actuators. The airline's FAA principal maintenance inspector (PMI) reported that there had been 10 unscheduled removals of DO-328 elevator trim actuators in the last 2-1/2 years for moisture and/or freezing in flight; that maintenance check cards did not address checking desiccant windows for moisture contamination or color criteria for checking the desiccant windows; that teardown reports from the vendor, AVIAC Technologies of France, indicated the paint overspray on the push rods was damaging the actuator quad rings during operation; and that he believed that damage to the quad rings was allowing moisture to enter the actuator housings.

Probable cause

paint overspray on the elevator trim actuator push rods, which damaged the actuator quad rings during normal operation and allowed water to enter the actuators; and the resultant freezing of the actuators. Factors relating to the incident included the aircraft manufacturer's failure to adequately protect the actuators from overspray during aircraft painting, insufficiently defined maintenance procedures by the aircraft manufacturer, and low temperatures at cruising altitude.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record SEA96IA104
Event ID
20001208X05866
Case number
SEA96IA104
Dataset
historical-pre2008
Source SHA-256
89e2df6d848e7ab3b42e7d7c7a03ff403303057a26ca04c95b3ea67201c3ce74
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: investigation status, damage. Values present in the bulk record are kept.
  • The date is the local date, which is the same as the UTC date the NTSB stores.
  • API snapshot SHA-256: 1fd933e162af87736e77259d2c70d60d4222323a92351e141d7c557b289adf2e; retrieved 2026-09-18T17:50:25.429Z.