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Air Astana Flight 1388

11 Nov 2018 · Near Lisbon, Portugal

Embraer ERJ-190LR · Severe control issues due to reversed aileron controls, maintenance error

From Alverca Air Base, Portugal to Almaty International Airport (ALA)

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Event

NTSB case
DCA19WA023
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Unknown · led by another country; figures from NTSB notifications
Event fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
Occupants
6
Survivors
6
InjuriesFatal: death within 30 days. Serious: over 48 hours in hospital within a week, most broken bones, severe bleeding, nerve or organ damage, or serious burns. Minor: anything less. Glossary
1
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Not recorded

Embraer ERJ-190LR

Flight
KC1388
Aircraft type
Embraer ERJ-190
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
P4-KCJ
Operator
Air Astana
Onboard fatalities
0
Route
From Alverca Air Base, PortugalTo Almaty International Airport (ALA)
Aircraft age
Not recorded
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Non-U.S., Commercial
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
En route · climb to cruise
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Flight control system malfunction/failure
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
None

Cause areas

  • Aircraft › Aircraft handling/service
  • Organizational issues › Development
  • Organizational issues › Support/oversight/monitoring
  • Personnel issues › Task performance

From the investigation findings the Wikipedia article reports, sorted into the NTSB's cause areas with AI assistance.

Approximate · Estimated position: Lisbon, near the place the Wikipedia article names. Not the accident site.

From the Wikipedia article

Air Astana Flight 1388 was a repositioning flight from Lisbon to Almaty, with a refueling stop in Minsk. On 11 November 2018, shortly after takeoff, it experienced severe control issues. After 90 minutes, it landed safely at Beja Airbase situated in southern Portugal, with no fatalities.

Flight

The aircraft took off at 13:31, with the crew failing to detect the ailerons' anomaly during the operational checks. Visibility was limited—between 2000-3000 m. Shortly after takeoff, the pilots noticed severe control issues--they struggled to control the plane, causing them to make several unwanted, extreme maneuvers that would never be performed in normal flight. The pilots attempted to engage the autopilot, but it would not engage. At 13:37, the crew requested a climb to FL100 (approximately 10,000 ft) and an immediate return to Alverca, reporting flight control problems. At several points, the aircraft experienced a complete loss of control, rolling over and diving sharply, putting stress on the airframe. The crew requested a heading to the sea so they could ditch if it became inevitable, but they struggled to follow any heading given by ATC due to their difficulty controlling the aircraft.

The crew discussed the options available to them, with the first officer in the jump seat coordinating with the technicians on board as passengers to determine the cause of the upsets and establish an action plan. Although there were no warnings indicating issues with the normal mode, the crew activated the direct mode for the flight controls, which disconnects the FCM (Flight Control Module) from the controls. This greatly increased the controllability of the pitch and yaw-axes, but control of the roll axis was still limited, and the plane kept rolling abnormally because the spoilers would actuate and destabilize the aircraft with too much input. The crew flew the plane east, hoping for better weather conditions. Two F-16s, led by Lt. Col. Nuno "Buzzer" Monteiro da Silva of the Portuguese Air Force took off from Monte Real Air Base to escort the aircraft to Beja Airbase. After two go-arounds due to unstable approaches, the active first officer switched places with the other in the jump seat. On the final approach, the aircraft was destined for runway 19R but eventually landed on 19L due to the aircraft drifting during the approach. Video footage shows the aircraft nearly skidding off the runway after touching down.

Everyone on board was shaken, but the only injury was a passenger who suffered a sprained ankle. The hull was deformed and the leading edges of the wings were wrinkled. Some parts of the aircraft were subjected to loads greater than they were designed for. The aircraft was written off and subsequently scrapped.

Investigation and cause

Investigation

The investigation revealed that the aileron cables were installed incorrectly. This caused the aileron controls to reverse. Since the roll control surfaces include spoilers, which were not affected by the mistake, the situation could not have been handled with just reversing inputs.

The investigation blamed the aircraft manufacturer for unsatisfactory maintenance instructions, the supervising authorities for failing to supervise the maintenance crew, who lacked the skills to perform the heavy maintenance, and the flight crew for failing to notice the condition during pre-flight control checks.

Text from the Wikipedia article “Air Astana Flight 1388” (revision 1345671674, retrieved 2026-09-18) by its authors, under CC BY-SA 4.0. Extracted as plain text: references, tables, images and some sections are left out. Read the article

NTSB narrative

The GPIA of Portugal has notified the NTSB of an incident involving a Embraer 190 airplane that occurred on November 11, 2018. The NTSB has appointed a U.S. Accredited Representative to assist the GPIA of Portugal's investigation under the provisions of ICAO Annex 13 as State of Manufacturer of the airplane.All investigative information will be released by the GPIA of Portugal.

Verbatim NTSB factual narrative from the NTSB dataset

Sources

Wikipedia article: Air Astana Flight 1388
Article
Air Astana Flight 1388
Revision
1345671674 · 2026-03-27 · retrieved 2026-09-18
Wikidata
Q61000232
Licence
Text CC BY-SA 4.0, by the article's authors; Wikidata CC0; town positions GeoNames (CC BY 4.0)
NTSB record DCA19WA023
Event ID
20181112X03415
Case number
DCA19WA023
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Where each value comes from
Record
Wikipedia article "Air Astana Flight 1388" (page 67789001, revision 1345671674); merged with NTSB case DCA19WA023 (events / aircraft)
Date
Wikipedia infobox: date
Place and country
Wikipedia infobox: site
Map position
Wikipedia: place the Wikipedia infobox site links (Wikidata coordinates)
Aircraft, operator and route
Wikipedia infobox: aircraft type, registration, operator, origin and destination; route airports from the linked airport articles' Wikidata codes (OurAirports); gaps and aircraft details from NTSB record DCA19WA023
Operation
airline flight number in the infobox
Fatalities
Wikipedia: Wikipedia infobox: aircraft fatalities
Ground fatalities
Wikipedia: not stated in the Wikipedia infobox
Summary
Wikipedia infobox: summary
Source notes (2)
  • One occurrence in two sources, merged: the Wikipedia article "Air Astana Flight 1388" and NTSB case DCA19WA023, matched by the same aircraft registration and date. For this event outside the United States Wikipedia's values are used where the two differ; each value names its source.
  • Filled from the NTSB case API where the bulk record had no value: damage. Values present in the bulk record are kept.