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Merpati Nusantara Airlines Flight 9760D

2 Aug 2009 · Papua, Indonesia

de Havilland Canada DHC-6 Twin Otter 300 · Controlled flight into terrain caused by pilot error

From Dortheys Hiyo Eluay International Airport (DJJ) to Oksibil Airport (OKL)

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Event

Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
Event fatalities
15 · all aircraft and ground
Ground fatalities
Unknown
Occupants
15
Survivors
0
InjuriesFatal: death within 30 days. Serious: over 48 hours in hospital within a week, most broken bones, severe bleeding, nerve or organ damage, or serious burns. Minor: anything less. Glossary
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline

de Havilland Canada DHC-6 Twin Otter 300

Flight
MZ9760D
Aircraft type
de Havilland DHC-6
Category
Airplane · from aircraft type
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
PK-NVC
Onboard fatalities
15
Route
From Dortheys Hiyo Eluay International Airport (DJJ)To Oksibil Airport (OKL)

Cause areas

  • Personnel issues › Action/decision

From the investigation findings the Wikipedia article reports, sorted into the NTSB's cause areas with AI assistance.

Approximate · Coordinates from the Wikipedia article; not checked against an investigation report.

From the Wikipedia article

Merpati Nusantara Airlines Flight 9760D was a domestic commercial passenger 50-minutes flight, flying from Sentani Airport in Papua's Province Jayapura to Oksibil Airport in Oksibil, Indonesia operated by a de Havilland Canada DHC-6 Twin Otter 300. On Sunday, August 2, 2009, while carrying fifteen people over Papua, the aircraft went missing en route. Its wreckage was found a few miles from Oksibil two days later. All 12 passengers and 3 crew members were killed in the accident.

Indonesian Investigation Agency, NTSC released the final report and concluded that the cause of the crash was controlled flight into terrain (CFIT). The pilots did not maintain visual flight rules while flying below lowest safe altitude, thus impacting terrain. NTSC stated that the crash was "not survivable".

Flight

Merpati Flight 9760D took off at 10:15 (local time) with an estimated time of arrival at Oksibil of 11:05. It was the second flight using the same aircraft; the first flight departed at 06.50 A.M local time. The flight was planned to use Visual Flight Rules instead of Instrument Flight Rules. Fuel was sufficient for at least 2 hours and 50 minutes. Flight crews did not report any problems related to the aircraft as the plane took off from Sentani Airport. But then, at 10:28, the plane lost contact with air traffic control. The Control Tower frantically tried to contact the missing plane, but no response was received. The plane later missed the scheduled arrival. An "Uncertainty Phase" was later declared by the tower.

The plane still was missing at 13:05 P.M. At this point, the plane should have run out of fuel. A search team was assembled by Indonesian National Search and Rescue Agency (BASARNAS). Two days later, the wreckage of the plane was found at the elevation of 9300 ft. All fifteen people on board were fatally injured. The plane was found disintegrated due to massive impact forces when it hit terrain. The impact force was so large that no one could survive the crash.

The plane had apparently crashed in good weather. Another aircraft in the vicinity informed Flight 9760D that the weather around Oksibil Airport was partly cloudy. The aircraft, a DHC-6-300 with tail number PK-NVC was a 30-year-old airframe and was not equipped with a flight data recorder.

Investigation and cause

Investigation

The Indonesian National Transportation Safety Committee (NTSC) opened an investigation into the accident. The cause was found to be controlled flight into terrain. In the report, Merpati Nusantara Airlines were stated not to have fully co-operated with the NTSC as they had not provided the investigators full details of the crew's line checks and training undertaken.

The National Transportation Safety Committee found that there were no maintenance defects found on the aircraft. The aircraft was also loaded with cargo within limits, ruling out overloading. The weather in the area of the flight was reported by local villagers to have been mostly clear in the valleys, with clouds on the mountains and slopes. About 25 minutes prior to the accident, the crews contacted another crew from a Lockheed C-130 Hercules aircraft owned by the Indonesian Air Force which was flying from Oksibil to Sentani and said that they were 100 miles from Jayapura en route to Oksibil. The pilot of the Hercules informed the crew of Flight 9760D that over Oksibil the cloud base was low, with cloud tops between 6000 and 7000 ft. As the cloud tops were 12500 ft, the Hercules pilot informed the crew of Flight 9760D they would have to detour via Kiriwok to avoid the clouds.

The aircraft was not equipped with a flight data recorder (FDR). Indonesian regulations did not require a FDR to be fitted to the Twin Otter aircraft. However, the aircraft was equipped with a Cockpit Voice Recorder (CVR). Indonesian Civil Aviation regulations required that a serviceable CVR was to be fitted to the Twin Otter aircraft. Search and Rescue personnel recovered the CVR from the wreckage and handed it over to NTSC investigators. The outer box had minor damage, but the contents were undamaged. About 20 minutes before the impact, the pilots were discussing the area they were flying over, and made comments about the local inhabitants. Fifteen minutes before impact, the pilot in command said to the copilot "Let's fly direct Oksibil". The copilot asked "Direct brother?" The PIC replied "Direct, the sky is blue over there and the layer of the cloud is 10,000 feet". One minute later the copilot gave a position report to ATC stating: One two three zero traffic, Merpati nine seven six zero delay, Sentani to Oksibil, position approaching Melam maintain nine thousand five hundred, estimate Abmisibil zero two zero one, arrival zero two zero eight. This transmission was blocked by other transmissions and there was no evidence on recorded communications that the position report was acknowledged by ATC.

During the 20 minutes before the impact there was no discussion about aircraft problems or navigation difficulties. However, ten minutes before impact the pilot in command mentioned climbing to 10000 ft, and stated "if we cannot go visual I will turn left". The cockpit conversations did not exhibit any signs of stress or concern until 2 minutes before the impact, when the copilot mentioned haze and asked the pilot in command if he could see. Fifty seconds before impact, the copilot expressed further concern and asked about the pilot in command’s intentions, and the pilot in command said "climb, to the left". Forty-two seconds before impact the copilot asked if it was safe on the left. The copilot became increasingly uncertain about the safety of the flight, specifically mentioning visibility and speed. From the recorded sounds, it is apparent that 13 seconds before impact, engine power was increased symmetrically to a high power setting. From the pilots' comments and the wreckage trail, the investigation determined that the aircraft was banking left at the time of impact. The investigation was unable to determine if the aircraft reached 10,000 feet. The impact was at 9300 ft.

Text from the Wikipedia article “Merpati Nusantara Airlines Flight 9760D” (revision 1339318167, retrieved 2026-09-18) by its authors, under CC BY-SA 4.0. Extracted as plain text: references, tables, images and some sections are left out. Read the article

Sources

Wikipedia article: Merpati Nusantara Airlines Flight 9760D
Article
Merpati Nusantara Airlines Flight 9760D
Revision
1339318167 · 2026-02-19 · retrieved 2026-09-18
Wikidata
Q2171192
Licence
Text CC BY-SA 4.0, by the article's authors; Wikidata CC0; town positions GeoNames (CC BY 4.0)
Where each value comes from
Record
Wikipedia article "Merpati Nusantara Airlines Flight 9760D" (page 23835725, revision 1339318167)
Date
Wikipedia infobox: date
Place and country
Wikipedia infobox: site
Map position
Wikipedia article coordinates
Aircraft, operator and route
Wikipedia infobox: aircraft type, registration, operator, origin and destination; route airports from the linked airport articles' Wikidata codes (OurAirports)
Operation
airline flight number in the infobox
Fatalities
Wikipedia infobox: aircraft fatalities
Ground fatalities
not stated in the Wikipedia infobox
Summary
Wikipedia infobox: summary
Source notes (1)
  • Wikipedia · Facts from the Wikipedia article's infobox and coordinates, not checked against an investigation report. Independent review pending.