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Southwest Airlines Flight 1768

19 Aug 2024 · Highland Meadows, NM, United States

Boeing 737 7BD · Accident: turbulence encounter en route

From Los Angeles International Airport (LAX) to Albuquerque International Sunport (ABQ)

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Event

NTSB case
DCA24LA290
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
0
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Boeing 737 7BD

Aircraft type
Boeing 737
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N7734H
Onboard fatalities
Unknown
Route
From Los Angeles International Airport (LAX), Los Angeles, CATo Albuquerque International Sunport (ABQ), Albuquerque, NM
Aircraft age
About 18 years (built 2006)
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
En route · descent
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Turbulence encounter
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
None

Cause areas

  • Environmental issues › Conditions/weather/phenomena

Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.

NTSB narrative

On August 19, 2024, at 1345 mountain daylight time, Southwest Airlines flight 1768 encountered turbulence during descent into Albuquerque International Airport (ABQ), Albuquerque, New Mexico. The flight was a regularly scheduled passenger flight from Los Angeles International Airport (LAX), Los Angeles, California to ABQ. As a result of the turbulence, one flight attendant sustained serious injuries. The flight crew reported that the enroute weather was visual meteorological conditions, mostly clear skies, with occasional light chop turbulence. They had been monitoring their electronic flight bag applications for turbulence forecasts, one of which predicted an area of moderate turbulence about 80 miles prior to the top of descent. The captain asked the cabin crew to sit down for about 10 minutes as they transited that area, during which the turbulence was also occasional light chop. During the descent, at an altitude of about 12,000 ft, the aircraft experienced what the captain described as 2-3 seconds of moderate turbulence as the airplane flew through a cirrus cloud. The first officer recalled that it was the only cloud in the vicinity and described the turbulence (as they flew through it) as “light chop”. After landing, the C flight attendant told the captain that during the turbulence, both of her feet left the floor momentarily, and that she landed awkwardly on her feet. The cabin crew left the airplane for their overnight. Shortly after, the B flight attendant returned to the airplane and told the flight deck crew that flight attendant C was having difficulty walking. She was later diagnosed with a fractured left tibia. A post-accident review of weather records revealed that a convective significant meteorological information (SIGMET) was in effect for an area surrounding the accident, warning of either existing or expected thunderstorms. Convective SIGMETS imply the possibility of severe or greater turbulence. There were no airman’s meteorological information (AIRMETS) in effect for the accident area, and no pilot reports (PIREPS) reporting any turbulence within 150 miles of the accident location. Satellite imagery near the time of the accident showed areas of cumulous clouds to the west and southwest of ABQ, in the area of the accident. The convective conditions and presence of cumulous clouds near the accident were consistent with convectively induced turbulence.

Probable cause

An encounter with convectively induced turbulence during descent.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record DCA24LA290
Event ID
20240823194995
Case number
DCA24LA290
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: investigation status, cause areas, damage. Values present in the bulk record are kept.
  • The date is the local date, which is the same as the UTC date the NTSB stores.
  • API snapshot SHA-256: 6b85c633b2ca53089d597ee1cb93cb00330f88db794deda2eefa5ab4a20f99cd; retrieved 2026-09-16T19:12:12.474Z.