WPR24LA031 · AMAZON.COM Services LLC MK27-2
AMAZON.COM Services LLC MK27-2 · Accident: fuel exhaustion during landing
Event
- NTSB case
- WPR24LA031
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Accident
- InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
- Completed
- Event fatalities
- Unknown
- Ground fatalities
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- General aviation
- WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
- Visual Meteorological Cond
AMAZON.COM Services LLC MK27-2
- Aircraft type
- Amazon Com Services MK27
- Category
- Helicopter
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- N692PA
- Operator
- Amazon.Com Services
- Onboard fatalities
- Unknown
- Route
- From not recordedTo not recorded
- Aircraft age
- Built the same year (2023)
- Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
- Part 91: General Aviation
- Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
- Landing
- Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
- Fuel exhaustion
- DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
- Substantial
Cause areas
- Aircraft › Aircraft systems
- Personnel issues › Task performance
Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.
NTSB narrative
The operator of the unmanned aircraft system (UAS) reported that during a test flight, the UAS descended, delivered a package to the practice location, and began a vertical climb to return to the landing zone. During the vertical climb, the UAS registered a low voltage health alert and initiated an “urgent land maneuver.” During the maneuver, the UAS battery depleted to a point where it lost propulsive power, and impacted terrain, resulting in substantial damage to all 4 wings, and spar damage to the number 2, 3, and 4 wings. Postaccident review of the circumstances surrounding the flight by the operator revealed that an insufficiently charged battery had been installed on the UAS. The operator reported that there were no preaccident mechanical failures or malfunctions with the UAS that would have precluded normal operation.
Probable cause
The operator’s use of an insufficiently charged battery that resulted in a total loss of engine power and subsequent impact with terrain.
Verbatim NTSB analysis and probable cause from the NTSB dataset
Sources
NTSB record WPR24LA031
- Event ID
- 20231113193376
- Case number
- WPR24LA031
- Dataset
- full-current
- Source SHA-256
- 5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
- Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
- Filled from the NTSB case API where the bulk record had no value: investigation status, cause areas. Values present in the bulk record are kept.
- The date is the local date, which is the same as the UTC date the NTSB stores.
- API snapshot SHA-256: f99a6c2187052af55c72a4bf164ed6f1010ffc3b5276f7ef26387653dd47c0a4; retrieved 2026-09-16T18:17:29.086Z.