United Airlines Flight 2122
Boeing 737-924ER · Accident: turbulence encounter en route
From Newark Liberty International Airport (EWR) to Punta Cana International Airport (PUJ)
Event
- NTSB case
- DCA23LA382
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Accident
- InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
- Completed
- Event fatalities
- Unknown
- Ground fatalities
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- Airline
- WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
- Instrument Meteorological Cond
Boeing 737-924ER
- Aircraft type
- Boeing 737
- Category
- Airplane
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- N77431
- Operator
- United Airlines
- Onboard fatalities
- Unknown
- Route
- From Newark Liberty International Airport (EWR), Newark, NJTo Punta Cana International Airport (PUJ), Punta Cana
- Aircraft age
- About 14 years (built 2009)
- Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
- Part 121: Air Carrier
- Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
- En route · cruise
- Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
- Turbulence encounter
- DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
- None
Cause areas
- Environmental issues › Conditions/weather/phenomena
Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.
NTSB narrative
United Airlines flight 2122 encountered severe turbulence while in cruise flight at flight level (FL) 330 enroute to Punta Cana Airport (PUJ), Dominican Republic, and a flight attendant (FA) sustained serious injuries. The flight crew reported that after reaching a cruise altitude of FL330 and before entering oceanic airspace they downloaded the latest Weather Services International (WSI) radar image, lightning data, and SkyPath ride reports. The airborne radar was in use which depicted some very small, scattered cells well below their altitude. Shortly thereafter, the captain visually acquired a cloud buildup immediately ahead and below their altitude. With no visual indication of the cloud on the weather radar they made a right turn to avoid any potential turbulence. While in the right turn, the airplane entered visual meteorological conditions and the captain visually acquired another cloud buildup directly ahead. To avoid the buildup the captain continued the right turn to no avail. The airplane entered the clouds and immediately encountered severe turbulence for about 5 seconds. A public address (PA) announcement was immediately made “be seated immediately, be seated immediately”. Following the turbulence encountered the flight crew was notified that two aft FAs had been injured. Just before the turbulence event, the number 2L and 2R FAs had moved the beverage cart to the aft galley, so the 2R FA could use the lavatory. After entering the lavatory, she was thrown into the air and landed on her left ankle and knee. The 2L FA stated that as soon as the 2R FA entered the lavatory, they encountered severe turbulence. She and the beverage cart were tossed into the air, and she impacted the floor of the airplane on her left side. She stated that the impact was like “slamming down from a 5th floor building”. Upon being notified of the injuries, the flight crew declared an emergency and diverted to Myrtle Beach, South Carolina, for medical assistance. The two injured FAs were transported to local hospitals where one was diagnosed with serious injuries. At the time of the turbulence encounter there were no active significant meteorological information (SIGMETs), convective SIGMETs, airman’s meteorological information (AIRMETs), or pilot reports (PIREPs) of any significant turbulence.
Probable cause
An encounter with convectively induced turbulence (CIT) while in cruise flight.
Verbatim NTSB analysis and probable cause from the NTSB dataset
Sources
NTSB record DCA23LA382
- Event ID
- 20230731192742
- Case number
- DCA23LA382
- Dataset
- full-current
- Source SHA-256
- 5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
- Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
- Filled from the NTSB case API where the bulk record had no value: investigation status, cause areas, damage. Values present in the bulk record are kept.
- The date is the local date, which is the same as the UTC date the NTSB stores.
- API snapshot SHA-256: 17f284de0bab188383608632000f4c28287f6867aa64615d5a56d7eebb7f62e1; retrieved 2026-09-16T17:55:40.587Z.