Southwest Airlines Flight 2029
Boeing 737-700 · Accident: abnormal runway contact during landing
From Oakland San Francisco Bay Airport (KOAK) to John Wayne Orange County International Airport (KSNA)
Event
- NTSB case
- DCA22LA151
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Accident
- InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
- Completed
- Event fatalities
- Unknown
- Ground fatalities
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- Airline
- WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
- Visual Meteorological Cond
Boeing 737-700
- Aircraft type
- Boeing 737
- Category
- Airplane
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- N480WN
- Operator
- Southwest Airlines
- Onboard fatalities
- Unknown
- Route
- From Oakland San Francisco Bay Airport (KOAK), Oakland, CATo John Wayne Orange County International Airport (KSNA), Santa Ana, CA
- Aircraft age
- About 18 years (built 2004)
- Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
- Part 121: Air Carrier
- Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
- Landing · flare/touchdown
- Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
- Abnormal runway contact
- DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
- None
Cause areas
No findings designated as a cause are recorded in the NTSB data yet.
Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.
NTSB narrative
A flight attendant was injured when Southwest Airlines Flight 2029 landed at the John Wayne-Orange County Airport (SNA), Santa Ana, California. According to the flight crew, they were flying a visual approach to runway 20R at SNA. They were aiming for the touchdown zone due to its short runway and trying to fly the aircraft onto the runway with minimal floating. However, it ended up being a firm landing. Shortly after exiting the runway, the flight crew were informed that the “B” position flight attendant (FA) seated in the aft jump seat had injured her back on landing and required medical assistance. Data from the operator’s Flight Operations Quality Assurance (FOQA) and Aircraft Health Monitoring (AHM) programs indicated the landing did not meet the hard landing criteria set by the airplane’s manufacturer. According to the FA, after securing the galley and cabin for landing, she sat down in her jumpseat, secured her seatbelt harness, and got into the brace position. She indicated that the plane hit the ground with such force that she thought the plane had crashed. She immediately felt pain in her back, neck and she could not move. Paramedics evaluated her and transported her to a local hospital where she was later diagnosed with a compression fracture to her T3 vertebra.
Probable cause
A flight attendant received a serious injury for undetermined reasons during a firm landing.
Verbatim NTSB analysis and probable cause from the NTSB dataset
Sources
NTSB record DCA22LA151
- Event ID
- 20220718105497
- Case number
- DCA22LA151
- Dataset
- full-current
- Source SHA-256
- 5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
- Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
- Filled from the NTSB case API where the bulk record had no value: local date, investigation status, coordinates, damage. Values present in the bulk record are kept.
- The date is the local date; the NTSB stores the UTC date 2022-07-02.
- API snapshot SHA-256: 0226f2f11d8cb870d24454866e65f5e2b7a7a075ea5878c8afdb51751c345ec0; retrieved 2026-09-16T15:27:49.450Z.