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Hawaiian Airlines Airbus A321-271N accident

23 Sept 2021 · Honolulu, HI, United States

Airbus A321-271N · Accident: tailstrike during landing

From Mineta San Jose International Airport (KSJC) to an unrecorded destination

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Event

NTSB case
DCA22LA004
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Airbus A321-271N

Aircraft type
Airbus A321
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N208HA
Onboard fatalities
Unknown
Route
From Mineta San Jose International Airport (KSJC), San Jose, CATo not recorded
Aircraft age
About 3 years (built 2018)
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
Landing · flare/touchdown
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Tailstrike
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
Substantial

Cause areas

No findings designated as a cause are recorded in the NTSB data yet.

Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.

NTSB narrative

According to the operator, the captain was the pilot flying, and the first officer was the pilot monitoring for the flight from the Norman Y. Mineta San Jose International Airport (SJC), San Jose, California to the Daniel K. Inouye International Airport (HNL), Honolulu, Hawaii. The taxi, takeoff, climb, cruise, and descent phases of the flight were uneventful. The crew was vectored for the ILS approach to runway 4R at HNL. The ILS approach was uneventful with the crew achieving all of Hawaiian Airlines stabilized approach criteria at both the 1000 ft and 500 ft AGL.

The approach remained uneventful until the flare was initiated at approximately 25 feet AGL. Winds were reported to be approximately 11 kts with gusting up to 18 kts. At this point the captain reported that he felt the aircraft had an accelerated sink rate. To arrest the sink rate, he initiated a slight increase in pitch angle. He then heard an automated audible pitch alert generated by the aircraft and then felt a firm bounce of the aircraft upon initial touchdown. The crew initiated a go-around and had an uneventful approach and landing on runway 04R. Following the landing the crew completed an uneventful taxi and shutdown at the gate. The tailstrike resulted in abrasion damage over an area of about 14 feet long by 2 feet wide along the aft lower fuselage. There also were several fractures to the internal cargo lining support structure and to at least one frame.

Probable cause

The captain’s improper landing flare, which resulted in an excessive sink rate and subsequent hard landing.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record DCA22LA004
Event ID
20211005104043
Case number
DCA22LA004
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: investigation status, coordinates. Values present in the bulk record are kept.
  • The date is the local date, which is the same as the UTC date the NTSB stores.
  • API snapshot SHA-256: 68272b0bcd241d1967b72afaa1d7a29906ebbe0d2224cad8a5a6fca0f3a8c2e2; retrieved 2026-09-16T14:37:41.617Z.