United Parcel Service McDonnell Douglas MD-11F accident
McDonnell Douglas MD-11F · Accident: tailstrike during landing
From Louisville Muhammad Ali International Airport (KSDF) to an unrecorded destination
Event
- NTSB case
- DCA21LA210
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Accident
- InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
- Completed
- Event fatalities
- Unknown
- Ground fatalities
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- Airline
- WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
- Visual Meteorological Cond
McDonnell Douglas MD-11F
- Aircraft type
- McDonnell Douglas MD-11
- Category
- Airplane
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- N296UP
- Operator
- United Parcel Service
- Onboard fatalities
- Unknown
- Route
- From Louisville Muhammad Ali International Airport (KSDF), Louisville, KYTo not recorded
- Aircraft age
- About 30 years (built 1991)
- Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
- Part 121: Air Carrier
- Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
- Landing · aborted after touchdown
- Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
- Tailstrike
- DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
- Substantial
Cause areas
- Personnel issues › Action/decision
Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.
NTSB narrative
The airplane experienced a tailstrike during a go-around at Phoenix-Sky Harbor International Airport (KPHX). The aircraft was substantially damaged, and there were no injuries. The operator and flight crew reported the flight to KPHX was normal. While on approach the crew noted some virga in the area and a wind shift. The crew reported the touchdown appeared normal and the spoilers began deploying. The pilot flying began to apply thrust reversers, and the crew noted the nose pitch up. The flight crew executed a go-around and returned for an uneventful landing. Post-flight inspection revealed damage to the lower aft fuselage. Maintenance examination revealed damage to the aft pressure bulkhead.
Probable cause
The flight crew’s incorrect pitch attitude during go-around.
Verbatim NTSB analysis and probable cause from the NTSB dataset
Sources
NTSB record DCA21LA210
- Event ID
- 20210827103762
- Case number
- DCA21LA210
- Dataset
- full-current
- Source SHA-256
- 5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
- Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
- Filled from the NTSB case API where the bulk record had no value: local date, investigation status, coordinates, cause areas. Values present in the bulk record are kept.
- The date is the local date; the NTSB stores the UTC date 2021-08-12.
- API snapshot SHA-256: cd8933c4d2bd9845f005d36636473497aba375896755396bde22cb98e879fe9a; retrieved 2026-09-16T14:27:44.333Z.