WPR21LA191 · Ultramagic S A N-500
Randy Long Companies Ultramagic S A N-500 · Accident: collision with terrain/object (non-CFIT) during landing
From Phoenix, AZ to Phoenix, AZ
Event
- NTSB case
- WPR21LA191
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Accident
- InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
- Completed
- Event fatalities
- Unknown
- Ground fatalities
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- General aviation
- WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
- Visual Meteorological Cond
Ultramagic S A N-500
- Aircraft type
- Ultramagic N-500
- Category
- Balloon
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- N500UM
- Operator
- Randy Long Companies
- Onboard fatalities
- Unknown
- Route
- From Phoenix, AZTo Phoenix, AZ
- Aircraft age
- About 2 years (built 2019)
- Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
- Part 91: General Aviation
- Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
- Landing · flare/touchdown
- Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
- Collision with terrain/object (non-CFIT)
- DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
- Minor
Cause areas
- Environmental issues › Conditions/weather/phenomena
- Personnel issues › Task performance
Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.
NTSB narrative
The pilot stated that before the revenue passenger-carrying balloon sightseeing flight, he obtained a weather briefing just before departure. Light and variable winds were forecast. After departure the balloon climbed to about 1,400 ft above ground level and began to drift north rather than northeast as he was expecting. After identifying a vacant field for landing, the pilot initiated the descent with a forward speed of about 6 knots. However, after the basket contacted the ground, the wind speed increased. The pilot partially opened the deflation valve to slow down the balloon, but the basket struck a dead tree. Branches from the tree pierced the basket, causing serious injuries to one of the passengers and minor damage to the basket.
The balloon envelope had a capacity of 29 occupants, and the basket 25. According to the operator, for insurance purposes, the capacity was limited to 19 passengers and one pilot.
Following a fatal balloon accident that occurred in Lockhart, Texas, on July 30, 2016 (see NTSB report AAR-17/03), the Balloon Federation of America (BFA) established an “Envelope of Safety” program for operators who carry paying passengers. According to the BFA, the voluntary program establishes a set of criteria divided into pilot and ride company requirements, which if followed, result in the operator being awarded “Silver”, “Gold”, or “Platinum” status. A prerequisite for all levels is the requirement that each pilot must also satisfy the BFA Professional Ride Operator (PRO) pilot criteria. The criteria established a series of pilot flight experience, training, and drug and alcohol test requirements.
The pilot, who also owned the balloon operation, stated that while he was a member of the BFA, he was not enrolled in the PRO or Envelope of Safety Program.
The accident was the second for the operator, the first also occurred in the same balloon, and resulted in two serious injuries. See NTSB accident report WPR20LA333.
Probable cause
The pilot’s inability to maintain control after the balloon's encounter with an unexpected wind gust, which resulted in a collision with a tree.
Verbatim NTSB analysis and probable cause from the NTSB dataset
Sources
NTSB record WPR21LA191
- Event ID
- 20210511103069
- Case number
- WPR21LA191
- Dataset
- full-current
- Source SHA-256
- 5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
- Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
- Filled from the NTSB case API where the bulk record had no value: investigation status, coordinates, cause areas. Values present in the bulk record are kept.
- The date is the local date, which is the same as the UTC date the NTSB stores.
- API snapshot SHA-256: 162127552c7f2bbe840b220e09925fee1e2189da87c836281aae6751b64ab5d2; retrieved 2026-09-16T14:02:08.800Z.