IHC Health Services Agusta A109 SP accident
Agusta A109 SP · Accident: inflight upset en route
From Intermountain Medical Center Helipad (UT11) to Spanish Fork, UT
Narrative check · The NTSB narrative appears to contradict this record's location. Values are shown as recorded, not corrected; compare with the narrative.
Event
- NTSB case
- WPR20LA029
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Accident
- InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
- Completed
- API-reported fatalities
- 0 · all aircraft and ground
- Ground fatalities
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- Charter & commuter
- WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
- Visual Meteorological Cond
Agusta A109 SP
- Aircraft type
- Agusta A109
- Category
- Helicopter
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- N271HC
- Operator
- IHC Health Services
- Onboard fatalities
- Unknown
- Route
- From Intermountain Medical Center Helipad (UT11), Murray, UTTo Spanish Fork, UT
- Aircraft age
- About 8 years (built 2011)
- Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
- Part 135: Air Taxi & Commuter
- Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
- En route
- Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
- Inflight upset
- DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
- Substantial
Cause areas
- Personnel issues › Action/decision
Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.
NTSB narrative
The crew of the helicopter air ambulance flight departed to pick up a patient in night visual meteorological conditions. While en route to their destination, a flight nurse, who was seated in the left seat and communicating with ground personnel, inadvertently depressed the helicopter’s left anti-torque pedal instead of the foot-activated push-to-talk (PTT) switch to activate the microphone. The helicopter suddenly yawed left about 11°, which the pilot immediately countered and restored straight-and-level flight. The helicopter sustained damage to the tail rotor blades and empennage that was not discovered until several hours later when the accident crew was relieved. The damage to the blades and empennage was consistent with their making contact, and the flight data suggest this occurred during the first leg of the shift flight as the crew did not experience any other events that would have caused the degree of damage observed. Postaccident examination of the tail rotor gearbox and tail rotor blades did not reveal any anomalies. A performance analysis by the helicopter manufacturer showed that the amount of left pedal applied at the time of the pilot’s yaw recovery exceeded the parameters tested during certification. The flight nurse seated in the cockpit at the time of the accident normally sat in the rear cabin and was likely not as familiar with the location of the PTT, especially in nighttime lighting conditions.
Probable cause
The flight nurse’s inadvertent application of left anti-torque pedal during cruise flight, which resulted in a rapid yaw and pitch movement that caused the tail rotor blades to contact the tailboom.
Verbatim NTSB analysis and probable cause from the NTSB dataset
Sources
NTSB record WPR20LA029
- Event ID
- 20191113X91346
- Case number
- WPR20LA029
- Dataset
- full-current
- Source SHA-256
- 5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
- Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
- Filled from the NTSB case API where the bulk record had no value: local date, investigation status, cause areas. Values present in the bulk record are kept.
- The date is the local date; the NTSB stores the UTC date 2019-11-13.
- API snapshot SHA-256: 1d917d9239c8617b1aabae60d983087d7903d8b6b6370d4816de6f9ae422c38e; retrieved 2026-09-16T10:37:14.589Z.