United Airlines Flight 2260
Boeing 737 924 · Accident: cabin safety event during landing
From George Bush Intercontinental Airport (KIAH) to an unrecorded destination
Narrative check · The NTSB narrative appears to contradict this record's location. Values are shown as recorded, not corrected; compare with the narrative.
Event
- NTSB case
- DCA19CA137
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Accident
- InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
- Completed
- API-reported fatalities
- 0 · all aircraft and ground
- Ground fatalities
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- Airline
- WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
- Visual Meteorological Cond
Boeing 737 924
- Aircraft type
- Boeing 737
- Category
- Airplane
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- N31412
- Operator
- United Airlines
- Onboard fatalities
- Unknown
- Route
- From George Bush Intercontinental Airport (KIAH), Houston, TXTo not recorded
- Aircraft age
- About 17 years (built 2002)
- Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
- Part 121: Air Carrier
- Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
- Landing · landing roll
- Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
- Cabin safety event
- DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
- None
Cause areas
- Personnel issues › Task performance
Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.
NTSB narrative
On April 11, 2019, about 2316 eastern daylight time, United Airlines flight 2260, a Boeing 737-924, N31412, the aft galley oven dislodged during landing at Southwest Florida International Airport(KRSW), Fort Myers, Florida. Of the 107 passengers and crew onboard, one flight attendant sustained serious injuries. The airplane was not damaged. The flight was operating under the provisions of 14 Code of Federal Regulations (CFR) Part 121 as a regularly scheduled passenger flight from the George Bush Intercontinental Airport (KIAH), Houston, Texas, to KRSW. After touchdown on runway 24, the aft galley oven became dislodged, and the aft galley flight attendant attempted to restrain it causing her injury. After taxiing to the gate and deplaning, the flight attendant was treated by emergency medical personnel and transported to the hospital where she was diagnosed with a fractured left forearm. Post flight examination found multiple attach screws on the bottom of the oven were missing, which allowed the oven to slide out of its compartment during the landing. Subsequent to the accident, the operator conducted a fleet inspection of the oven housing attach screws.
Probable cause
missing attach screws on the aft galley oven, which allowed it to become dislodged landing, injuring a flight attendant.
Verbatim NTSB analysis and probable cause from the NTSB dataset
Sources
NTSB record DCA19CA137
- Event ID
- 20190412X45210
- Case number
- DCA19CA137
- Dataset
- full-current
- Source SHA-256
- 5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
- Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
- Filled from the NTSB case API where the bulk record had no value: local date, investigation status, coordinates, cause areas, damage. Values present in the bulk record are kept.
- The date is the local date; the NTSB stores the UTC date 2019-04-12.
- API snapshot SHA-256: cd9dcf832e1ce77a4d5295b1cd4f6e6e90e85625f7d59d843e6cfb0df3578317; retrieved 2026-09-16T08:43:58.018Z.