American Airlines Flight 123
Boeing 777 223 · Accident: turbulence encounter en route
From Dallas Fort Worth International Airport (KDFW) to Daniel K. Inouye International Airport (PHNL)
Event
- NTSB case
- DCA19CA088
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Accident
- InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
- Completed
- API-reported fatalities
- 0 · all aircraft and ground
- Ground fatalities
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- Airline
- WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
- Visual Meteorological Cond
Boeing 777 223
- Aircraft type
- Boeing 777
- Category
- Airplane
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- N771AN
- Operator
- American Airlines
- Onboard fatalities
- Unknown
- Route
- From Dallas Fort Worth International Airport (KDFW), Dallas/Fort Wor, TXTo Daniel K. Inouye International Airport (PHNL), Honolulu, HI
- Aircraft age
- About 20 years (built 1999)
- Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
- Part 121: Air Carrier
- Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
- En route · descent
- Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
- Turbulence encounter
- DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
- None
Cause areas
- Environmental issues › Conditions/weather/phenomena
Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.
NTSB narrative
On February 27, 2019, about 1338 Hawaii standard time, American Airlines flight 123, N771AN, a Boeing B777-200, encountered clear air turbulence during initial descent to Honolulu International Airport (PHNL), Honolulu, Hawaii. Of the 219 passengers and crew onboard, one flight attendant received serious injuries and one received minor injuries. The airplane was not damaged. The regularly scheduled domestic passenger flight was operating under the provisions of Title 14 Code of Federal Regulations Part 121 from Dallas/Fort Worth International Airport (KDFW), Dallas, Texas, to PHNL. The captain was the pilot flying and the first officer was monitoring. The flight had been unremarkable, with a smooth ride while cruising at FL380, in good visual meteorological conditions (VMC). The flight crew stated that about 15 mins before decent they checked the weather with Honolulu Control Facility (HCF) and was informed of turbulence "light to moderate all alts". The captain called the purser and informed him of the expected turbulence and to prepare for the arrival early by stowing the carts and securing the cabin. The seat belt sign was on. About 15 minutes later, they began their initial descent and encountered moderate to severe clear air turbulence about FL310, which lasted about 10 to15 seconds. The ride smoothed out at about FL290, and the flight crew then received a call from the cabin, indicating that two flight attendants in the aft galley had been injured. After landing both injured flight attendants were transported to a hospital where one was diagnosed with a fractured vertebra.
Probable cause
the airplanes encounter with clear air turbulence.
Verbatim NTSB analysis and probable cause from the NTSB dataset
Sources
NTSB record DCA19CA088
- Event ID
- 20190301X50148
- Case number
- DCA19CA088
- Dataset
- full-current
- Source SHA-256
- 5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
- Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
- Filled from the NTSB case API where the bulk record had no value: investigation status, coordinates, damage. Values present in the bulk record are kept.
- The date is the local date, which is the same as the UTC date the NTSB stores.
- API snapshot SHA-256: 025c3ebc5a290f4cb43fb38301c990b39bdbaef0afd5045b31a118849fff4632; retrieved 2026-09-16T08:37:41.287Z.