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American Airlines Flight 2308

26 Sept 2018 · Dallas, TX, United States

Airbus A321 231 · Accident: cabin safety event before flight

From Dallas Fort Worth International Airport (DFW) to Sacramento International Airport (SMF)

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Event

NTSB case
DCA18CA294
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Airbus A321 231

Aircraft type
Airbus A321
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N994AN
Onboard fatalities
Unknown
Route
From Dallas Fort Worth International Airport (DFW), DFW Airport, TXTo Sacramento International Airport (SMF), Sacramento, CA
Aircraft age
About 2 years (built 2016)
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
Prior to flight
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Cabin safety event
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
None

Cause areas

  • Personnel issues › Miscellaneous

Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.

NTSB narrative

On September 26, 2018, at about 1200 CDT, American Airlines flight 2308, an Airbus A321, N994AN, was still at the gate at Dallas-Fort Worth International Airport (DFW), Dallas-Fort Worth, Texas, when a flight attendant tripped over a bag and injured her ankle. Of the 186 passengers and crew onboard, one flight attendant received a serious injury. The flight was scheduled to operate under 14 Code of Federal Regulations Part 121 as a domestic passenger flight from DFW to Sacramento International Airport (SMF), Sacramento, California.

The injury occurred after the main cabin door had been closed but before the airplane had been pushed back. The injured flight attendant was unable to walk and was assisted off the airplane after the jet bridge was repositioned. The fight attendant was transported to an local urgent care facility where she was diagnosed with a broken ankle.

Probable cause

a passenger leaving a bag in the aisle that the flight attendant tripped over.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record DCA18CA294
Event ID
20181001X90405
Case number
DCA18CA294
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: investigation status, damage. Values present in the bulk record are kept.
  • The date is the local date, which is the same as the UTC date the NTSB stores.
  • API snapshot SHA-256: cdaea9bad61e1d11c08eb51ab9c9f3bbdc52f18ab2b67f9dd8eb6b80b57e5c6f; retrieved 2026-09-16T08:17:29.299Z.