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Air Methods Bell Helicopter Textron Canada 407 accident

4 Jan 2018 · Norfolk, NE, United States

Bell Helicopter Textron Canada 407 · Accident: part(s) separation from aircraft en route

From Omaha, NE to Norfolk, NE

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Event

NTSB case
CEN18CA072
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Charter & commuter
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Bell Helicopter Textron Canada 407

Aircraft type
Bell 407
Category
Helicopter
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N214AM
Operator
Air Methods
Onboard fatalities
Unknown
Route
From Omaha, NETo Norfolk, NE
Aircraft age
About 4 years (built 2014)
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 135: Air Taxi & Commuter
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
En route
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Part(s) separation from aircraft
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
Substantial

Cause areas

  • Aircraft › Aircraft handling/service
  • Personnel issues › Task performance

Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.

NTSB narrative

The pilot and two medical crewmembers were on a return flight to a hospital helipad. During the approach to the helipad, the crew heard a noise outside the helicopter. The medical crewmembers reported they felt a slight "shudder" on the helicopter but attributed it to the wind as they approached the helipad. The pilot heard the noise, but there was no effect on the controls or flight characteristics, so he continued the landing without further incident. After engine shutdown, the oncoming pilot noticed that the helicopter's tail rotor drive shaft cover was missing. The surrounding area near the helicopter's approach path was searched, and the missing cover was found.

An examination of the helicopter noted substantial damage to the tail rotor drive shaft.

The day before the accident, scheduled maintenance was performed on the helicopter's tail rotor pitch change mechanism, which required removal of the drive shaft cover. The cover was reinstalled, and no problems were reported during a subsequent preflight inspection.

It is likely that maintenance personnel did not properly secure the cover fasteners after the cover was reinstalled.

Probable cause

Maintenance personnel’s failure to properly secure the tail rotor drive shaft cover, which resulted in the cover departing the helicopter in flight.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record CEN18CA072
Event ID
20180110X40647
Case number
CEN18CA072
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: local date, investigation status, coordinates. Values present in the bulk record are kept.
  • The date is the local date; the NTSB stores the UTC date 2018-01-05.
  • API snapshot SHA-256: 97f4fbfec0ec4e9e51bfd33e5961cc61205b4387604dcac4e40e2e7372f4f896; retrieved 2026-09-16T06:16:31.087Z.