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Delta Air Lines Flight 2421

12 Dec 2017 · Detroit, MI, United States

McDonnell Douglas Aircraft Co MD 88 · Accident: ground handling event while standing

From Detroit Metropolitan Wayne County Airport (DTW) to Raleigh-Durham International Airport (RDU)

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Event

NTSB case
DCA18CA042
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

McDonnell Douglas Aircraft Co MD 88

Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N924DL
Onboard fatalities
Unknown
Route
From Detroit Metropolitan Wayne County Airport (DTW), Detroit, MITo Raleigh-Durham International Airport (RDU), Raleigh/Durham, NC
Aircraft age
About 29 years (built 1988)
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
Standing
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Ground handling event
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
Substantial

Cause areas

  • Personnel issues › Task performance

Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.

NTSB narrative

On December 12, 2017, about 0735 EST, Delta flight 2421, Boeing McDonnell Douglas MD-88, N924DL, after being pushed back from the gate, with the towbar still connected, was substantially damaged after the airplane moved forward after engine start and struck the tug at Detroit Metropolitan Airport (DTW), Detroit, Michigan. There were no injuries to the 61 passengers and crew onboard. The flight was operating under 14 Code of Federal Regulations Part 121 as a scheduled domestic passenger flight from DTW to Raleigh-Durham International Airport (RDU), Morrisville, North Carolina.

During pushback, the tug driver informed the flight crew they were cleared to start. After the left engine was started, the airplane started to unexpectedly move forward. Both flight crew members were focused inside the cockpit, running checklists, when the tug driver asked if the brake was set on the airplane. The captain responded "no" and the first officer then noticed the position of the tug and told the captain that they needed to stop the airplane. The airplane struck the tug before stopping. After the airplane's brake was set, the flight crew noticed that the engine throttles were not at idle as expected. Ground conditions were reported as slippery. The tug struck the right forward lower fuselage causing damage to the pressure vessel (skin, stringers, and frames).

Probable cause

failure of the flight crew to confirm the left engine throttle lever was at idle during engine start.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record DCA18CA042
Event ID
20171212X00211
Case number
DCA18CA042
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (5)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: investigation status. Values present in the bulk record are kept.
  • The date is the local date, which is the same as the UTC date the NTSB stores.
  • API snapshot SHA-256: 3cdcad828065e230c16e1a41687ed98c975d256644f941589d33d6517e1970d2; retrieved 2026-09-16T06:07:49.294Z.
  • Corrected after a review of the NTSB narrative, which states these values explicitly: departure. Departure label misspells Detroit; narrative gives Detroit Metropolitan Airport (DTW), Detroit, Michigan.