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Coastal Helicopters Airbus AS350 B2 accident

22 May 2017 · Juneau, AK, United States

Airbus AS350 B2 · Accident: VFR encounter with IMC en route

From Juneau International Airport (JNU) to Juneau International Airport (JNU)

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Event

NTSB case
ANC17LA025
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Charter & commuter
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Airbus AS350 B2

Aircraft type
Airbus AS350
Category
Helicopter
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N207CH
Onboard fatalities
Unknown
Route
From Juneau International Airport (JNU), Juneau, AKTo Juneau International Airport (JNU), Juneau, AK
Aircraft age
About 30 years (built 1987)
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 135: Air Taxi & Commuter
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
En route
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
VFR encounter with IMC
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
Substantial

Cause areas

  • Aircraft › Aircraft oper/perf/capability
  • Environmental issues › Conditions/weather/phenomena
  • Personnel issues › Action/decision
  • Personnel issues › Psychological

Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.

NTSB narrative

After another company pilot returned to base due to deteriorating weather conditions en route, the instrument-rated commercial helicopter pilot flew to a remote glacier to pick up passengers. Upon departing from the glacier, the pilot encountered deteriorating visibility and flat light conditions. She decided to turn back to the departure point and land to wait for conditions to improve; however, during the turn, the helicopter impacted the featureless, snow-covered terrain and came to rest inverted. The pilot reported no preimpact mechanical anomalies that would have precluded normal operation with the helicopter, and the accident is consistent with the pilot's failure to maintain clearance from terrain while operating in poor visibility and flat light conditions, which obscured features of the terrain and resulted in a loss of visual clues regarding the helicopter's distance from the ground. The operator assigned different weather minimums to each of its pilots depending on their experience level. The accident pilot was classified at the highest experience level and was permitted to fly in conditions as low as 1/2 mile visibility, cloud ceilings 300 ft above ground level (agl), and from remote sites with the potential for white out conditions. The estimated conditions reported from the landing site shortly before the accident included 1 1/2 miles visibility with fog and ceilings about 1,500 ft agl, though previous observations indicated that fog had begun developing about an hour before the accident occurred and that conditions had continued to deteriorate since that time. Though the reported weather conditions were above the minimums specified by the company's operations manual, it is possible that the pilot felt pressure to complete the flight given that she was classified as more experienced; it is also possible that the pilot and/or operator felt pressure to conduct the flight because there were no formal procedures in place in the event that passengers were required to remain on the glacier for an extended time due to a contingency such as weather conditions that prohibited flight.

Probable cause

The pilot's decision to depart into an area of degraded visual meteorological and flat light conditions, which resulted in a loss of visual references and subsequent controlled flight into terrain.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record ANC17LA025
Event ID
20170525X34145
Case number
ANC17LA025
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: local date, investigation status. Values present in the bulk record are kept.
  • The date is the local date; the NTSB stores the UTC date 2017-05-23.
  • API snapshot SHA-256: 6b82e5b8c0bd977ac36ca0fdfbbd377aeb22b04b62a51bd5d950919b23d276c7; retrieved 2026-09-16T05:19:25.782Z.