Coastal Helicopters Airbus AS350 B2 accident
Airbus AS350 B2 · Accident: VFR encounter with IMC en route
From Juneau International Airport (JNU) to Juneau International Airport (JNU)
Event
- NTSB case
- ANC17LA025
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Accident
- InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
- Completed
- API-reported fatalities
- 0 · all aircraft and ground
- Ground fatalities
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- Charter & commuter
- WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
- Visual Meteorological Cond
Airbus AS350 B2
- Aircraft type
- Airbus AS350
- Category
- Helicopter
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- N207CH
- Operator
- Coastal Helicopters
- Onboard fatalities
- Unknown
- Route
- From Juneau International Airport (JNU), Juneau, AKTo Juneau International Airport (JNU), Juneau, AK
- Aircraft age
- About 30 years (built 1987)
- Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
- Part 135: Air Taxi & Commuter
- Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
- En route
- Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
- VFR encounter with IMC
- DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
- Substantial
Cause areas
- Aircraft › Aircraft oper/perf/capability
- Environmental issues › Conditions/weather/phenomena
- Personnel issues › Action/decision
- Personnel issues › Psychological
Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.
NTSB narrative
After another company pilot returned to base due to deteriorating weather conditions en route, the instrument-rated commercial helicopter pilot flew to a remote glacier to pick up passengers. Upon departing from the glacier, the pilot encountered deteriorating visibility and flat light conditions. She decided to turn back to the departure point and land to wait for conditions to improve; however, during the turn, the helicopter impacted the featureless, snow-covered terrain and came to rest inverted. The pilot reported no preimpact mechanical anomalies that would have precluded normal operation with the helicopter, and the accident is consistent with the pilot's failure to maintain clearance from terrain while operating in poor visibility and flat light conditions, which obscured features of the terrain and resulted in a loss of visual clues regarding the helicopter's distance from the ground. The operator assigned different weather minimums to each of its pilots depending on their experience level. The accident pilot was classified at the highest experience level and was permitted to fly in conditions as low as 1/2 mile visibility, cloud ceilings 300 ft above ground level (agl), and from remote sites with the potential for white out conditions. The estimated conditions reported from the landing site shortly before the accident included 1 1/2 miles visibility with fog and ceilings about 1,500 ft agl, though previous observations indicated that fog had begun developing about an hour before the accident occurred and that conditions had continued to deteriorate since that time. Though the reported weather conditions were above the minimums specified by the company's operations manual, it is possible that the pilot felt pressure to complete the flight given that she was classified as more experienced; it is also possible that the pilot and/or operator felt pressure to conduct the flight because there were no formal procedures in place in the event that passengers were required to remain on the glacier for an extended time due to a contingency such as weather conditions that prohibited flight.
Probable cause
The pilot's decision to depart into an area of degraded visual meteorological and flat light conditions, which resulted in a loss of visual references and subsequent controlled flight into terrain.
Verbatim NTSB analysis and probable cause from the NTSB dataset
Sources
NTSB record ANC17LA025
- Event ID
- 20170525X34145
- Case number
- ANC17LA025
- Dataset
- full-current
- Source SHA-256
- 5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
- Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
- Filled from the NTSB case API where the bulk record had no value: local date, investigation status. Values present in the bulk record are kept.
- The date is the local date; the NTSB stores the UTC date 2017-05-23.
- API snapshot SHA-256: 6b82e5b8c0bd977ac36ca0fdfbbd377aeb22b04b62a51bd5d950919b23d276c7; retrieved 2026-09-16T05:19:25.782Z.