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Delta Air Lines Flight 1982

20 Nov 2016 · Hopewell, VA, United States

Boeing 717 200 2BL · Accident: cabin safety event en route

From Miami International Airport (MIA) to LaGuardia Airport (LGA)

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Event

NTSB case
DCA17CA096
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Boeing 717 200 2BL

Aircraft type
Boeing 717
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N930AT
Onboard fatalities
Unknown
Route
From Miami International Airport (MIA), Miami, FLTo LaGuardia Airport (LGA), New York, NY
Aircraft age
About 16 years (built 2000)
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
En route · cruise
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Cabin safety event
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
None

Cause areas

  • Personnel issues › Miscellaneous

Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.

NTSB narrative

On November 20, 2016, about 2223 eastern standard time, Delta Air Lines flight 1982, a Boeing 717-200, N930AT, a flight attendant was seriously injured while the airplane was in cruise flight to LaGuardia International Airport (KLGA), Queens, New York. The remaining 114 passengers and crew were not injured. The regularly scheduled domestic passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from Miami International Airport (KMIA), Miami, Florida, to KLGA.

According to crew statements, the airplane was in cruise flight at flight level 330 with no turbulence. The lead flight attendant (FA) stated that as she stood up after stooping to retrieve and item from a lower shelf, she struck her right middle ribcage with "full force" on edge of the galley retractable table, which had been pulled out without her awareness. The injury caused her excruciating pain and made it difficult to breathe. The captain was immediately informed of the injury and he arranged for paramedics to meet the airplane at the gate. Because the FA could not complete her duties, the crew enlisted a nonrevenue "deadheading" FA to take her jumpseat position during landing. After landing, the FA was transported to the hospital where she was diagnosed with a broken rib.

Probable cause

the flight attendant's inadvertent bump into a retractable galley tray.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record DCA17CA096
Event ID
20170419X83518
Case number
DCA17CA096
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: local date, investigation status, damage. Values present in the bulk record are kept.
  • The date is the local date; the NTSB stores the UTC date 2016-11-21.
  • API snapshot SHA-256: c1e7cee68bc72c9d0fbee68d8898f306e203b7ff4075aea5787a724370a5c460; retrieved 2026-09-16T05:11:00.523Z.