FLIGHT FINDINGSAVIATION OCCURRENCE MAP
Back to map

JetBlue Airways Flight 429

11 Aug 2016 · Wood, SD, United States

Airbus A320 232 · Incident: turbulence encounter en route

From Boston Logan International Airport (KBOS) to Sacramento International Airport (KSMF)

Report a problem

Narrative check · The NTSB narrative appears to contradict this record's injuries. Values are shown as recorded, not corrected; compare with the narrative.

Event

NTSB case
DCA16IA215
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Incident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Instrument Meteorological Cond

Airbus A320 232

Aircraft type
Airbus A320
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N632JB
Onboard fatalities
Unknown
Route
From Boston Logan International Airport (KBOS), Boston, MATo Sacramento International Airport (KSMF), Sacramento, CA
Aircraft age
About 10 years (built 2006)
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
En route · cruise
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Turbulence encounter
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
Minor

Cause areas

  • Environmental issues › Conditions/weather/phenomena

Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.

NTSB narrative

The scheduled passenger flight was enroute at a cruise altitude of flight level 320 (FL320), when the airplane encountered severe turbulence. Of the 2 pilots, 3 flight attendants, and 146 passengers onboard, all three flight attendants and 28 passengers sustained minor injuries. The pilots subsequently diverted to a nearby airport and landed without further incident.

The pilots reported that the onboard weather radar depicted some precipitation along the route, and the captain informed the flight attendants to remain seated and turned the seatbelt sign on. After the flight exited some of the light precipitation, the crew observed cumulonimbus clouds ahead and subsequently requested and were granted a deviation around the clouds; however, the airplane encountered turbulence as it flew through the edge of the clouds. The first officer stated that it "felt like they went up and then dropped," and the captain described the encounter as "very violent and very quick."

The flight attendants reported that the flight had been experiencing light turbulence when the captain called to state that it would continue for the next 30 to 45 minutes. One of the flight attendants made a public address announcement to the passengers to remain seated with their seatbelts on; at this time, all three of the flight attendants were seated in their jumpseats. The turbulence continued for about 10 minutes before it smoothed out, and all three flight attendants got up from their seats to conduct various tasks throughout the cabin. The airplane subsequently encountered what they described as "extreme," "violent" turbulence, and all three sustained injuries.

A review of the flight plan showed convective SIGMETs and thunderstorms that were forecasted and valid on or near the route of flight. The pilots reported that they only saw areas of green returns on their onboard radar and did not see any indication of severe weather. Additionally, there were no pilot reports (PIREPs) to indicate that other aircraft were encountering severe turbulence, nor did air traffic control provide any information to indicate that they might encounter such turbulence.

Probable cause

an inadvertent encounter with convective turbulence while in cruise flight.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record DCA16IA215
Event ID
20160812X71506
Case number
DCA16IA215
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: local date, investigation status, coordinates. Values present in the bulk record are kept.
  • The date is the local date; the NTSB stores the UTC date 2016-08-12.
  • API snapshot SHA-256: a453ffdb84f52d008bd5f5e32333ca4d87aa38ec394d293f7653ca9256e94711; retrieved 2026-09-16T04:08:54.759Z.