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Air Methods Airbus Helicopters AS350 B3 accident

15 Dec 2015 · Superior, AZ, United States

Airbus Helicopters AS350 B3 · Accident: low altitude operation/event while maneuvering

From Mesa Gateway Airport (IWA) to San Carlos Apache Airport (P13)

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Event

NTSB case
WPR16FA040
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
2 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Charter & commuter
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Airbus Helicopters AS350 B3

Aircraft type
Airbus AS350
Category
Helicopter
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N74317
Operator
Air Methods
Onboard fatalities
Unknown
Route
From Mesa Gateway Airport (IWA), Phoenix, AZTo San Carlos Apache Airport (P13), Globe, AZ
Aircraft age
About 8 years (built 2007)
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 135: Air Taxi & Commuter
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
Maneuvering · low-altitude flying
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Low altitude operation/event
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
Substantial

Cause areas

  • Aircraft › Aircraft oper/perf/capability
  • Aircraft › Aircraft systems
  • Personnel issues › Action/decision
  • Personnel issues › Task performance

Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.

NTSB narrative

The commercial pilot was repositioning the helicopter (with a flight nurse and flight paramedic on board) to its base following an air ambulance flight. The paramedic, who survived the accident, reported that after refueling, they departed and headed east towards mountainous terrain; peak elevations were 5,700 to 6,000 ft. About 10 minutes after takeoff, the helicopter entered the mountainous terrain, and the height of the helicopter above the terrain began to vary as the terrain elevation rose and fell. During the final few minutes of the flight, the helicopter's altitude above the ground varied between 30 ft and 770 ft.

About 30 seconds before impact, the helicopter flew east over a north-south canyon and continued through a saddle on the canyon's east wall, clearing the terrain by about 30 ft. As the helicopter passed over the eastern ridgeline, it banked to the right and reached a ground speed of about 120 knots. After the helicopter cleared the ridge, it started to descend and accelerate. The ground speed reached a maximum of 148 knots, and about 10 seconds later, there was an abrupt increase in the helicopter's pitch and right roll rates, consistent with right and aft cyclic inputs. According to the paramedic, around this time, the pilot said an expletive in a panicked voice. The paramedic looked up and saw a ridgeline immediately in their flight path and terrain filling up the view. The paramedic described the subsequent motions of the helicopter as a violent hard right bank, and he stated that the pilot did not say anything else but was making jerky, fast hand movements. The flight characteristics seconds before impact, as described by the paramedic and shown in flight data, were consistent with a rapid onset of servo transparency. The helicopter impacted terrain on the northwest facing slope of a ridgeline, near a saddle, at an elevation of about 5,035 ft.

Servo Transparency begins when the aerodynamic forces acting to change the pitch of the rotor blades exceed the hydraulic servo actuators' capability to resist those forces and maintain the commanded blade pitch angles. The force deficit is then transmitted back to the pilot's cyclic and collective controls. On clockwise turning main rotor systems such as the AS350B3, the right servo receives the highest load when maneuvering (retreating blade), resulting in an uncommanded right and aft cyclic motion accompanied by down collective movement. The NTSB's Servo Transparency Study for accident No. LAX03MA292 notes that the pilot's control force required to counter this aerodynamically-induced phenomena "tends to be progressive" and is "proportional to the severity of the maneuver," and "may give a pilot who is not aware of this phenomenon an impression that the controls are jammed." If the pilot does not reduce the maneuver, the aircraft will roll right and pitch-up, but the phenomenon normally lasts less than 2 seconds.

The general load on the main rotor increases under the following conditions: high speed, high torque (increase in collective pitch), high g-load, and increase in density altitude. Although the helicopter will self-correct and recover from the servo transparency, the potential exists for a significant flight path deviation. The onset of servo transparency is rapid and could conceivably lead to a helicopter in a right turn exceeding 90º of bank before the pilot was able to recognize what was happening and react accordingly. The associated transition from light and responsive controls to heavy controls that require considerable force to counter the uncommanded maneuver, could cause an unsuspecting pilot to believe that he was experiencing a malfunction, rather than a known characteristic of the helicopter when maneuvered at the published performance limits.

The Operation Control Center mistakenly lost tracking of the helicopter about 2 hours and 10 minutes after the accident occurred. Another company helicopter was then sent to search for the accident helicopter and located the wreckage about 50 minutes later. Due to the mountainous terrain and limited access to the accident site, another helicopter responded to the area about 4 hours after the accident and was capable of hoisting medics to the accident site.

The emergency locator transmitter (ELT) did not activate during the accident sequence, resulting in the delayed response of the search and rescue teams. Examination of the ELT revealed that the G-switches in the unit failed to activate due to a powdery residue from internal wear.

The pilot's autopsy identified a lesion in his brain consistent with a cavernous hemangioma. No bleeding or other acute finding around the cavernous hemangioma was described by the autopsy report, and no other natural disease was identified. Given the paramedic's description of the flight indicating that the pilot was actively flying, it is unlikely that the cavernous hemangioma contributed to the accident.

According to the paramedic, the flight nurse survived the impact and was initially awake and alert, but over time, he became increasingly short of breath and eventually stopped talking and breathing. An injury study was completed on the flight nurse to evaluate whether improved communication regarding the timing and location of the crash, such as through a functioning ELT, could have allowed him to survive. Given the flight nurse's injury severity, particularly to the chest, the amount of internal bleeding, and the fact that he was wet and exposed with minimal clothing in 20°F temperature, it is unlikely that he would have survived until help arrived even if the initial notification of the crash had occurred more rapidly.

No evidence was found of any preimpact mechanical malfunctions or failures of the airframe or engine that would have precluded normal operation. Examination of the accident site and wreckage revealed that the helicopter impacted terrain in a right bank and level attitude.

Probable cause

The pilot's loss of helicopter control in mountainous terrain as the result of operating the helicopter outside the performance envelope of its hydraulic system and encountering the servo transparency phenomenon. Contributing to the accident was the pilot's decision to perform low-level, high-speed maneuvers through mountainous terrain.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record WPR16FA040
Event ID
20151216X13718
Case number
WPR16FA040
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: local date, investigation status, coordinates. Values present in the bulk record are kept.
  • The date is the local date; the NTSB stores the UTC date 2015-12-16.
  • API snapshot SHA-256: 223d65a4407d762c0c548e2e79fc8f88fad234ba1d8c87b790089bbcd4771cd3; retrieved 2026-09-14T21:35:41.782Z.