Shuttle America Embraer-Empresa Brasileira de ERJ 170 200 LR accident
Embraer-Empresa Brasileira de ERJ 170 200 LR · Accident: cabin safety event en route
From Ronald Reagan Washington National Airport (KDCA) to Eppley Airfield (KOMA)
Event
- NTSB case
- DCA14CA155
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Accident
- InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
- Completed
- API-reported fatalities
- 0 · all aircraft and ground
- Ground fatalities
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- Airline
- WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
- Visual Meteorological Cond
Embraer-Empresa Brasileira de ERJ 170 200 LR
- Aircraft type
- Embraer ERJ-170
- Category
- Airplane
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- N204JQ
- Operator
- Shuttle America
- Onboard fatalities
- Unknown
- Route
- From Ronald Reagan Washington National Airport (KDCA), Washington, DCTo Eppley Airfield (KOMA), Omaha, NE
- Aircraft age
- About 6 years (built 2008)
- Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
- Part 121: Air Carrier
- Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
- En route · climb to cruise
- Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
- Cabin safety event
- DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
- None
Cause areas
- Aircraft › Aircraft systems
Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.
NTSB narrative
According to flight attendant (FA) statements, the airplane was climbing to cruise altitude in smooth air. While preparing for meal service, a FA pulled out a beverage cart from its stowed position in the aft galley and it immediately toppled over onto the foot of another FA that was in area. The injured FA was unable to continue her duties and the flight diverted to a closer airport without further incident. The flight attendant was transported to the hospital and diagnosed with an open fracture of her right foot. There were no reported malfunctions or failures with the beverage cart.
Probable cause
the capabilities of the beverage cart were exceeded which resulted in the cart toppling over and fracturing the flight attendant's foot.
Verbatim NTSB analysis and probable cause from the NTSB dataset
Sources
NTSB record DCA14CA155
- Event ID
- 20140828X43935
- Case number
- DCA14CA155
- Dataset
- full-current
- Source SHA-256
- 5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
- Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
- Filled from the NTSB case API where the bulk record had no value: investigation status, coordinates, damage. Values present in the bulk record are kept.
- The date is the local date, which is the same as the UTC date the NTSB stores.
- API snapshot SHA-256: 4b26877c7e418c10d93f120204b50fd6f53f903e24c494d700d2022af92d332c; retrieved 2026-09-16T01:41:40.675Z.