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ERA14LA223 · Messerschmitt-Bolkow-Blohm BK 117 A-4

4 May 2014 · Hamburg, NY, United States

Mercy Flight Messerschmitt-Bolkow-Blohm BK 117 A-4 · Accident: part(s) separation from aircraft en route

From 7NK9 · Buffalo, NY to Olean General Heliport (5NK4)

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Event

NTSB case
ERA14LA223
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
General aviation
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Messerschmitt-Bolkow-Blohm BK 117 A-4

Category
Helicopter
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N504TJ
Operator
Mercy Flight
Onboard fatalities
Unknown
Route
From 7NK9 · Buffalo, NYTo Olean General Heliport (5NK4), Olean, NY
Aircraft age
About 43 years (built 1971)
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 91: General Aviation
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
En route · cruise
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Part(s) separation from aircraft
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
Substantial

Cause areas

  • Aircraft › Aircraft structures
  • Personnel issues › Task performance

Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.

NTSB narrative

The pilot reported that, during a repositioning flight of the emergency medical services helicopter and while at cruise altitude, the flight nurse notified him and the paramedic that the left cabin door had partially opened. As the flight nurse and paramedic were attempting to close the door, it dislodged from the lower track assembly, pivoted up, and struck the main rotor system; the door subsequently separated from the helicopter. The pilot then initiated a forced landing to a field.

Examination of the door assembly revealed that both of the lower door's bracket guides and the aft lower catcher and guide assemblies were worn and that the door's upper sliders were worn down to their minimum tolerances. The Airplane Maintenance Manual states that, if one of the two sliders does not meet the minimum tolerance, "both sliders must be replaced with new ones." A review of the maintenance logbook revealed that the door assembly had been inspected 127 hours before the accident in accordance with an alert service bulletin but that no anomalies with the door assembly were noted at that time.

Probable cause

Wear in the left cabin door assembly parts, which resulted in the door partially opening in flight, dislodging from the lower door track assembly, and then separating from the helicopter.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record ERA14LA223
Event ID
20140505X93424
Case number
ERA14LA223
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: investigation status. Values present in the bulk record are kept.
  • The date is the local date, which is the same as the UTC date the NTSB stores.
  • API snapshot SHA-256: 4459c1125ebe4baba2753ffa6d1d125154d72525302cb62b1b5ceca00aa37653; retrieved 2026-09-15T23:34:56.753Z.