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Delta Air Lines Boeing 777-232 accident

12 Jul 2013 · Atlanta, GA, United States

Boeing 777-232 · Accident: turbulence encounter en route

From Dubai International Airport (OMDB) to Hartsfield Jackson Atlanta International Airport (KATL)

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Event

NTSB case
DCA13CA128
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Boeing 777-232

Aircraft type
Boeing 777
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N863DA
Onboard fatalities
Unknown
Route
From Dubai International Airport (OMDB), DubaiTo Hartsfield Jackson Atlanta International Airport (KATL), Atlanta, GA
Aircraft age
Not recorded
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
En route · descent
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Turbulence encounter
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
None

Cause areas

  • Environmental issues › Conditions/weather/phenomena

Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.

NTSB narrative

According to the flight and cabin crew statements, Atlanta Approach Control advised the crew that radar was showing an area of rain on the arrival route although the flight crew did not see any areas of precipitation on the airborne weather radar. During the descent to 11,000 feet the seatbelt sign was illuminated and the captain, who was the pilot monitoring, cycled the seatbelt sign and called the flight attendant (FA) at the 1L door via the interphone to notify the cabin crew to be seated. Before the 1L flight attendant was able to relay the message to all of the FAs to be seated, as they were all preparing the cabin for arrival, the airplane encountered several distinct jolts of turbulence. According to the flight data recorder data, as the airplane was descending through about 13,200 feet, the vertical acceleration fluctuated between +1.56 g's and +0.024 g's over a period of about 10 seconds.

During the turbulence the 4Rc FA who was in the aisle near the 3R door was lifted into the air and fell back down to the floor on her feet and knees. The FA was assisted to the 3R jumpseat, the flight crew was notified of the injury, and they requested paramedics meet the airplane upon arrival

The 4Rc FA was transported to the hospital where she was diagnosed with two broken ankles.

Probable cause

Unexpected encounter with convective turbulence while the flight attendants were preparing the cabin for arrival.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record DCA13CA128
Event ID
20130712X61436
Case number
DCA13CA128
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: investigation status, coordinates, damage. Values present in the bulk record are kept.
  • The date is the local date, which is the same as the UTC date the NTSB stores.
  • API snapshot SHA-256: 89f79246e3f02e23dbe7587f14ebd39a26beb4035ea809b151c1a8920b81afd4; retrieved 2026-09-15T22:11:58.902Z.