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Delta Air Lines Flight 2071

9 May 2013 · Dallas, TX, United States

Airbus 320 211 · Accident: cabin safety event while standing

From Detroit Metropolitan Wayne County Airport (DTW) to Dallas Fort Worth International Airport (DFW)

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Event

NTSB case
DCA13CA091
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Airbus 320 211

Aircraft type
Airbus 320
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N327NW
Onboard fatalities
Unknown
Route
From Detroit Metropolitan Wayne County Airport (DTW), Detroit, MITo Dallas Fort Worth International Airport (DFW), Dallas, TX
Aircraft age
Not recorded
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
Standing
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Cabin safety event
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
None

Cause areas

  • Personnel issues › Psychological

Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.

NTSB narrative

On May 9, 2013, about 1446 central daylight time, Delta Air Lines flight 2071, an Airbus 320-200, registration N327NW, had a flight attendant who fell and suffered a serious injury. The flight was operating under the provisions of 14 CFR Part 121 as a scheduled domestic passenger flight from Detroit, Michigan, to Dallas, Texas.According to flight attendant (FA) statements, the 1L FA did not notice that the jumpseat had not stowed automatically and she tripped and fell when she reached over the seat to disarm the main door after arrival at the gate. A follow-on medical examination revealed that the FA had received serious injuries from the fall.

Probable cause

The flight attendant's inadvertent trip over the jumpseat that had not retracted automatically.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record DCA13CA091
Event ID
20130517X14847
Case number
DCA13CA091
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: investigation status, damage. Values present in the bulk record are kept.
  • The date is the local date, which is the same as the UTC date the NTSB stores.
  • API snapshot SHA-256: 9e5e9dc058f65dd838b4a3ccd4b042cdae2786d4630250befb055cfa9c52329f; retrieved 2026-09-15T21:35:21.815Z.