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JetBlue Airways Airbus A320-232 accident

19 Feb 2011 · North Fayston, VT, United States

Airbus A320-232 · Accident: turbulence encounter on approach

From John F. Kennedy International Airport (JFK) to Patrick Leahy Burlington International Airport (BTV)

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Event

NTSB case
ERA11CA152
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Airbus A320-232

Aircraft type
Airbus A320
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N706JB
Onboard fatalities
Unknown
Route
From John F. Kennedy International Airport (JFK), Jamaica, NYTo Patrick Leahy Burlington International Airport (BTV), Burlington, VT
Aircraft age
Not recorded
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
Approach · IFR initial approach
Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
Turbulence encounter
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
None

Cause areas

  • Environmental issues › Conditions/weather/phenomena

Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.

NTSB narrative

According to the captain, while on approach at an altitude of approximately 6,000 feet mean sea level, the airplane experienced an encounter with severe turbulence. Two flight attendants struck the aft galley floor and rear passenger door. One flight attendant sustained bruising and the other flight attendant sustained multiple fractured ribs. The airplane continued its approach and landed normally. There was no damage to the airplane.

Probable cause

The airplane's inadvertent encounter with turbulence during the approach, which resulted in serious injury to a flight attendant.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record ERA11CA152
Event ID
20110219X32035
Case number
ERA11CA152
Dataset
full-current
Source SHA-256
5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: investigation status, coordinates, damage. Values present in the bulk record are kept.
  • The date is the local date, which is the same as the UTC date the NTSB stores.
  • API snapshot SHA-256: 9bd9ccb6689a1ea33050f06ae8d776fc6bf0f37836710f6dfd4ab08e76e02458; retrieved 2026-09-15T15:49:47.741Z.