Pinnacle Airlines Flight 3720
Incident: runway incursion (vehicle, aircraft or person) during takeoff
From Detroit Metropolitan Wayne County Airport (DTW) to Wilkes-Barre/Scranton International Airport (AVP)
Narrative check · The NTSB narrative appears to contradict this record's location. Values are shown as recorded, not corrected; compare with the narrative.
Event
- NTSB case
- OPS10IA003
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Incident
- InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
- Completed
- API-reported fatalities
- 0 · all aircraft and ground
- Ground fatalities
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- Airline
- WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
- Visual Meteorological Cond
Unknown aircraft
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- Unknown
- Operator
- Pinnacle Airlines
- Onboard fatalities
- Unknown
- Route
- From Detroit Metropolitan Wayne County Airport (DTW), Detroit, MITo Wilkes-Barre/Scranton International Airport (AVP), Wilkes-Barre, PA
- Aircraft age
- Not recorded
- Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
- Part 121: Air Carrier
- Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
- Takeoff
- Defining eventThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
- Runway incursion (vehicle, aircraft or person)
- DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
- None
Cause areas
- Personnel issues › Action/decision
Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.
NTSB narrative
The Ground Control East (GCE) controller cleared Fire 2, an airport ground vehicle, to cross runway 21R at taxiway F in front of Pinnacle Airlines (FLG) flight 3720, a departing regional jet. According to crew statements, FLG3720 rotated normally and was about 150 feet above ground level when it passed the intersection of the runway and taxiway F. There was no damage to either the aircraft or the fire truck, and no reported injuries.
The Local Control East (LCE) controller cleared FLG3720 into position to hold on runway 21R at 1019:33, and was cleared for takeoff about a minute later. At 1020:29, Fire 2 contacted the GCE controller with a request, but the GCE controller could not understand the transmission and asked Fire 2 to repeat his request. Fire 2 responded, "I’m at Station 100 like [taxiway] Fox[trot] over to the [runway] 3L deice pad." The GCE controller replied, "Approved as requested." At 1021:35, Fire 2 reported clear of runway 3L. At 1021:43, GCE transmitted, "…you said the [runway] 22R deice pad." Fire 2 replied, "No, I said the [runway] 3L, sir."
DTW airport was equipped with an ASDE-X ground movement radar system that provided aircraft and vehicle tracking capabilities as well as conflict detection. According to recorded data, the system detected a conflict between Fire 2 and FLG3720 at 1021:25, just before Fire 2 entered the runway. Fire 2 completed crossing the runway and exited at taxiway F at 1021:32. FLG3720 passed taxiway F at 1021:37.
The ground controller was still in training, and was still in the process of being certified on all control positions in the tower. The day before the incident, he had been certified on the two east ground control positions by a supervisor. His certification occurred on the evening shift and took about an hour. The ground controller acknowledged that during his training he had received various comments from his instructors about scanning the airport surface, but he stated that generally they were "hit and miss" issues and did not reflect consistent deficiencies.
The supervisor said that there were no unusual conditions to help explain what had occurred. There was no construction in progress, no weather affecting the airport, no rain, and no distractions. Some aircraft had controlled departure times that needed to be assigned. However, this did not affect the operation of the time.
Since the incursion, the instructor provided some advice to the ground controller about control techniques that might help prevent him from encountering a similar problem in the future, in particular, discontinuing use of the phraseology, "proceed as requested." Issuance of specific instructions to a pilot or vehicle operator may result in a correction or other feedback from the operator. However, the instructor further noted that requiring controllers to always read back the entire request from a vehicle operator or pilot may result in lengthy, but unnecessary exchanges on the radio.
Probable cause
The ground controller did not monitor the progress of the fire truck to ensure that the driver followed the expected route. A contributing factor was the ground controller's misunderstanding of the fire truck driver's requested destination on the airport.
Verbatim NTSB analysis and probable cause from the NTSB dataset
Sources
NTSB record OPS10IA003
- Event ID
- 20091216X40340
- Case number
- OPS10IA003
- Dataset
- full-current
- Source SHA-256
- 5cf380f0061817c0331a6b2d8cc7e0ee3a79bea469a1001dc5c10e56f35f5ab3
Source notes (4)
- Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
- Filled from the NTSB case API where the bulk record had no value: investigation status, coordinates, damage. Values present in the bulk record are kept.
- The date is the local date, which is the same as the UTC date the NTSB stores.
- API snapshot SHA-256: 667ff14f25d4ae2e612e97053fdca3ca5780e26da8fd24bf24ecddae12af03c7; retrieved 2026-09-15T13:34:34.940Z.