FLIGHT FINDINGSAVIATION OCCURRENCE MAP
Back to map

United Airlines Boeing 757-200 accident

12 Apr 2007 · Los Angeles, CA, United States

Boeing 757-200 · Accident: in flight encounter with weather en route

From John F. Kennedy International Airport (KJFK) to Los Angeles International Airport (KLAX)

Report a problem

Event

NTSB case
LAX07LA127
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Boeing 757-200

Aircraft type
Boeing 757
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N525UA
Onboard fatalities
Unknown
Route
From John F. Kennedy International Airport (KJFK), New York, NYTo Los Angeles International Airport (KLAX), Los Angeles, CA
Aircraft age
Not recorded
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
En route · descent
First occurrenceThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
In flight encounter with weather
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
None

Cause areas

  • Weather condition › Turbulence

Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.

NTSB narrative

While at flight level FL400 (40,000 feet) the flight deck received information about turbulence below 12,000 feet. The captain advised the flight attendants to have the cabin secured and be in their seats within 15 minutes. The first officer gave the 'prepare for landing' announcement in the descent around flight level FL250 (25,000 feet), which was after the captain had notified the flight attendants to prepare the cabin, but before the end of the stated 15 minutes. While descending through 15,500 feet, the airplane experienced a moderate 'jolt' lasting 1-2 seconds. By this time it had been more than 15 minutes since the captain gave the flight attendants the secure cabin instructions. The cabin crew reported injuries to all flight attendants and no injuries to passengers. All six flight attendants received medical attention after landing. One flight attendant was seriously injured with a closed fibular fracture; the five other flight attendants had minor injuries. The first officer said that turbulence during their departure had been very bad, therefore, in order to mitigate any passenger anxiety, when he made the 'prepare for landing' announcement, he added that the turbulence would not be as bad as it was on departure. He understood the captain's instructions to the flight attendants, and this announcement was aimed solely at the passengers. The flight attendants confirmed that they understood the captain's instructions to have the cabin cleaned up and be seated within 15 minutes. As they were finishing the cabin clean up, the first officer's 'prepare for landing' announcement indicated that the turbulence would not be as bad as they had been told to expect. The flight attendants may have interpreted this added information concerning turbulence as a relaxation of the captain's earlier instructions. The Digital Flight Data Recorder (DFDR) indicated the turbulence occurred as the aircraft was coming out of a 12-degree right bank and descending through 15,400 pressure altitude. The event lasted approximately 10-11 seconds. The bank angle of the aircraft was between 8 and 1 degrees right wing down during the event. Vertical acceleration fluctuated between .5 and 2.06 G's. Longitudinal acceleration spiked up to .2 G's about the same time as the 2 G vertical spike. Lateral acceleration fluctuated between .1 G left and .05 G's to the right during the incident. The data showed that the autopilot was engaged and in control of the aircraft during the incident.

Probable cause

The flight's encounter with a turbulence event that occurred while the flight attendants were unseated. Contributing to the accident was the apparent conflicting information provided by the flight deck to the flight attendants and the flight attendants' interpretation of that information.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record LAX07LA127
Event ID
20070418X00436
Case number
LAX07LA127
Dataset
historical-pre2008
Source SHA-256
89e2df6d848e7ab3b42e7d7c7a03ff403303057a26ca04c95b3ea67201c3ce74
Source notes (4)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: investigation status, coordinates, damage. Values present in the bulk record are kept.
  • The date is the local date, which is the same as the UTC date the NTSB stores.
  • API snapshot SHA-256: 59a9c81e36e5ab41671e39e8e04d1214f9f7d5f38080e135c6c2fb9367e9185c; retrieved 2026-09-18T14:45:34.507Z.