Virgin Atlantic Airways Airbus Industrie A340-311 incident
Airbus Industrie A340-311 · Incident while standing
From IAD · Washington, DC to London Heathrow Airport (LHR)
Event
- NTSB case
- DCA04IA052
- Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
- Incident
- InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
- Completed
- API-reported fatalities
- 0 · all aircraft and ground
- Ground fatalities
- Unknown
- OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
- Airline
- WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
- Visual Meteorological Cond
Airbus Industrie A340-311
- Aircraft type
- Airbus A340
- Category
- Airplane
- RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
- G-VFLY
- Operator
- Virgin Atlantic Airways
- Onboard fatalities
- Unknown
- Route
- From IAD · Washington, DCTo London Heathrow Airport (LHR), London
- Aircraft age
- Not recorded
- Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
- Part 129: Foreign
- Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
- Standing · engine(s) not operating
- First occurrenceThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
- Miscellaneous/other
- DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
- None
Cause areas
- Ground personnel › Loading of cargo, incorrect
Approximate · Coordinates as recorded by the NTSB; no uncertainty radius is established.
NTSB narrative
On June 7, 2004, at about 0732 edt, a Virgin Atlantic Airbus A340-311, G-VFLY, operating as a 14CFR Part 129 scheduled passenger flight from Washington-Dulles International Airport (IAD) to London Heathrow International Airport (LHR), was mis-loaded at IAD. The captain noticed an unusually rapid rotation at IAD, but continued the takeoff. Enroute the crew received two Fuel Excess Aft CG warnings, about 10 minutes apart, 2-1/2 hours into the flight. The gross weight CG indication was 34.0 and 34.2, respectively. He transferred all of the "trim tank" fuel forward, isolated the trim tank, and continued to LHR. Interviews with key ground personnel revealed that approximately seven tons of baggage was loaded in the aft cargo hold (positions 32-42) instead of the forward cargo hold (positions 23-26) as depicted on the load plan. There were 203 passengers, 12 cabin attendants, 2 flight crew, and 1 additional crewmember on board. There were no injuries and the airplane was not damaged.
Probable cause
The incorrect loading of baggage into the aft cargo compartment instead of the forward compartment, which resulted in aft CG light in-flight.
Verbatim NTSB analysis and probable cause from the NTSB dataset
Sources
NTSB record DCA04IA052
- Event ID
- 20050524X00657
- Case number
- DCA04IA052
- Dataset
- historical-pre2008
- Source SHA-256
- 89e2df6d848e7ab3b42e7d7c7a03ff403303057a26ca04c95b3ea67201c3ce74
Source notes (4)
- Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
- Filled from the NTSB case API where the bulk record had no value: investigation status, damage. Values present in the bulk record are kept.
- The date is the local date, which is the same as the UTC date the NTSB stores.
- API snapshot SHA-256: d9627724db8084b8ac5aecc7ad342f64ea6bcf609f4237f117c4f958ae73c4d3; retrieved 2026-09-18T15:24:13.381Z.