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America West Airlines Flight 855

17 Jul 2004 · Flat Rock, VA, United States

Airbus Industrie A319 · Accident: in flight encounter with weather en route

From Phoenix Sky Harbor International Airport (PHX) to Washington Dulles International Airport (IAD)

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Event

NTSB case
NYC04LA168
Event typeAccident: someone killed or seriously injured, or the aircraft substantially damaged (NTSB definition). Incident: an occurrence that affected or could have affected safety, short of that. Glossary
Accident
InvestigationHow far the investigation had got when the record was published: preliminary, ongoing, final or completed. Unknown where the source does not say. Glossary
Completed
API-reported fatalities
0 · all aircraft and ground
Ground fatalities
Unknown
OperationWhat kind of flying it was, grouped by the rules it flew under: airline (US Part 121), air taxi and commuter (Part 135), general aviation (Part 91 and similar), military or government. Glossary
Airline
WeatherVisual meteorological conditions (VMC): good enough to fly by looking outside. Instrument conditions (IMC): cloud or low visibility, flying by instruments. Glossary
Visual Meteorological Cond

Airbus Industrie A319

Aircraft type
Airbus A319
Category
Airplane
RegistrationThe aircraft's tail number, such as N12345 or G-ABCD. Registrations are reissued, so the same one years apart can be a different aircraft. Glossary
N812AW
Onboard fatalities
Unknown
Route
From Phoenix Sky Harbor International Airport (PHX), Phoenix, AZTo Washington Dulles International Airport (IAD), Dulles, VA
Aircraft age
Not recorded
Flight rulesThe regulations the flight operated under: in the US, Part 91 (general aviation), Part 121 (airlines), Part 135 (air taxi and commuter) and others; for flights abroad, the NTSB's coarser commercial or non-commercial code. Glossary
Part 121: Air Carrier
Phase of flightThe stage of the flight when things started to go wrong: standing, taxi, takeoff, initial climb, en route, maneuvering, approach or landing. Glossary
En route · descent
First occurrenceThe single coded event the NTSB judges best describes what happened (records from 2008 on). Older records name the first occurrence in the sequence instead. Glossary
In flight encounter with weather
DamageDestroyed: beyond practical repair. Substantial: damage that affects the structure, performance or handling and normally needs major repair. Minor: less than that. Glossary
None

Cause areas

  • Weather condition › Turbulence in clouds

Approximate · Coordinates from the NTSB case API, which marks them as estimated or does not say; no uncertainty radius is established.

NTSB narrative

While the airplane was in level flight at 17,000 feet, it encountered turbulence for approximately 10 seconds. A flight attendant reported that another flight attendant working with him in the rear galley had suffered a broken leg. The flight continued, and landed uneventfully. The injured flight attendant stated that he had received notification from the lead flight attendant that it was going to get bumpy on the way down, and to clean up the cabin for landing. The captain stated that at least 10 minutes prior to the encounter with turbulence, he notified the lead flight attendant of the possibility of turbulence on the arrival. The lead flight attendant asked if the captain wanted her to do the "Final" and have all flight attendants take their seats, which he responded yes. The weather reported at an airport located about 22 miles east of the accident location, included 5 miles of visibility, light rain, mist, broken clouds at 2,800 feet, and an overcast cloud layer at 15,000 feet. Thunderstorm activity was also reported in the area.

Probable cause

An inadvertent encounter with turbulence in clouds during descent.

Verbatim NTSB analysis and probable cause from the NTSB dataset

Sources

NTSB record NYC04LA168
Event ID
20040730X01113
Case number
NYC04LA168
Dataset
historical-pre2008
Source SHA-256
89e2df6d848e7ab3b42e7d7c7a03ff403303057a26ca04c95b3ea67201c3ce74
Source notes (5)
  • Unreviewed is an editorial label, not an investigation status. API-sourced is not report-checked or human-reviewed. Explicit event totals are used without summing aircraft injury tables; onboard allocation is withheld. Unknown values remain unknown. The operation category is mapped from the NTSB-reported FAR part and has not been reviewed.
  • Filled from the NTSB case API where the bulk record had no value: investigation status, coordinates, damage. Values present in the bulk record are kept.
  • The date is the local date, which is the same as the UTC date the NTSB stores.
  • API snapshot SHA-256: eeac4cb4efe1236e0243c631b769cadc7559e8a8c622fbfc0daf35d239d0e875; retrieved 2026-09-18T15:21:23.033Z.
  • The NTSB's operator name is blank for N812AW; the operator shown is the name the NTSB's other records give its FAA operator code, AWXA.